Telecommunication Executive
Job Description
Title: Telecommunication Executive
Company Name: Kazal Brothers Limited
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/ Masters in any discipline from a reputed university.
Job Responsibilities:
∎ The major task is to communicate and collect information from the sales team, teachers, parties/libraries, and other stakeholders.
∎ Answering incoming calls from customers to resolve inquiries and questions, handling complaints, troubleshooting problems and providing information/solution.
∎ Should have excellent verbal and written communication skill in both Bangla and English language. Should have a pleasant accent and proper pronunciation.
∎ Prepare reports by collecting, analyzing, and summarizing information as per guideline of the department.
∎ Monitor attendance and movement activity of the sale team.
∎ Must be knowledgeable about market functions, sales personnel, and office guidelines.
∎ Act as a bridge between the management and parties/customers/teachers. She should communicate and exchange the information in an organized and error-free manner.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Need to maintain confidentiality about internal information and decisions.
∎ Report time to time to the team leader for daily work update and complicated issues.
Additional Requirements:
∎ Age 21 to 30 years
∎ Only females are allowed to apply
∎ Good communication & inter-personal skills.
∎ Leadership & team building qualities, analytical ability.
∎ Should be smart and presentable.
∎ Should have a pleasant voice tone and good pronunciation.
∎ Knowledge on MS Office (Excel & PowerPoint).
∎ Presentation skill.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Jun 2023
Company Information:
∎ 30 May 2023
∎ Kazal Brothers Limited
∎ Address : Corporate Office: 24, Purana Paltan, Dr. Nawab Ali Tower (6th Floor), Dhaka-1000.
∎ Web : www.anupameducation.com
∎ Business : A leading publishing company having glorious 53 years of solid business foundation.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 10th Jun 2023
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