Job Description
Title: Trainee Customer Service Executive
Company Name: An International Company
Vacancy: 50
Age: 18 to 30 years
Location: Dhaka, United Arab Emirates
Salary: Negotiable
Published: 14 Mar 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
∎ Excellent communication skills in English, both written and verbal.
∎ Proficiency in MS Office Suite (Word, Excel, Outlook) and navigating online environments.
∎ Strong attention to detail and organizational skills.
∎ Empathy, emotional intelligence, and a customer-first approach.
∎ Ability to work independently and as part of a team.
∎ Strong sense of responsibility and dedication to delivering quality work.
∎ Presentable in appearance and professional demeanor.
∎ Highly self-motivated, serious about delivering quality work, and possessing a strong customer service mindset.
∎ Excellent time management skills to meet deadlines effectively.
∎ Fresh graduates and female candidates with strong academic backgrounds are encouraged to apply.
∎ Willingness to relocate and work in an overseas branch.
∎ Applicants must possess a valid passport with a minimum of 12 months validity and at least two blank pages.
∎ Skills & Expertise Required:
∎ Excellent communication skills in English, both written and verbal.
∎ Proficiency in MS Office Suite (Word, Excel, Outlook) and navigating online environments.
∎ Strong attention to detail and organizational skills.
∎ Empathy, emotional intelligence, and a customer-first approach.
∎ Ability to work independently and as part of a team.
∎ Strong sense of responsibility and dedication to delivering quality work.
∎ Presentable in appearance and professional demeanor.
∎ Highly self-motivated, serious about delivering quality work, and possessing a strong customer service mindset.
∎ Excellent time management skills to meet deadlines effectively.
∎ Fresh graduates and female candidates with strong academic backgrounds are encouraged to apply.
∎ Willingness to relocate and work in an overseas branch.
∎ Applicants must possess a valid passport with a minimum of 12 months validity and at least two blank pages.
Responsibilities & Context:
∎ Assist customers by guiding them through necessary procedures and ensuring seamless workflow coordination.
∎ Manage service-related tasks, including organizing and maintaining an efficient queue system.
∎ Support operational activities by facilitating transactions and ensuring accurate record updates.
∎ Address customer concerns with professionalism and empathy, providing timely resolutions.
∎ Maintain precise and organized documentation of all interactions and processes for future reference.
∎ Identify opportunities to enhance service quality and ensure customer satisfaction.
∎ Gather and convey customer feedback to relevant teams to improve services and processes.
∎ Collaborate effectively with team members to uphold smooth and efficient operations.
∎ A competitive salary and comprehensive benefits package.
∎ A professional and multicultural work environment.
∎ Opportunities for career advancement and skill enhancement.
∎ Training programs to build expertise in customer service.
∎ Key Responsibilities:
∎ Assist customers by guiding them through necessary procedures and ensuring seamless workflow coordination.
∎ Manage service-related tasks, including organizing and maintaining an efficient queue system.
∎ Support operational activities by facilitating transactions and ensuring accurate record updates.
∎ Address customer concerns with professionalism and empathy, providing timely resolutions.
∎ Maintain precise and organized documentation of all interactions and processes for future reference.
∎ Identify opportunities to enhance service quality and ensure customer satisfaction.
∎ Gather and convey customer feedback to relevant teams to improve services and processes.
∎ Collaborate effectively with team members to uphold smooth and efficient operations.
∎ What We Offer:
∎ A competitive salary and comprehensive benefits package.
∎ A professional and multicultural work environment.
∎ Opportunities for career advancement and skill enhancement.
∎ Training programs to build expertise in customer service.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka, United Arab Emirates
Company Information:
∎ An International Company
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Apr 2025
Category: Customer Support/Call Centre
