Job Description
Title: Unit Manager
Company Name: Umair Fabrics
Vacancy: 10
Location: Dhaka
Salary: Tk. 15000 - 30000 (Monthly)
Published: 2 Jul 2025
Education:
∎ HSC
Requirements:
Responsibilities & Context:
∎ Providing guidance and support to team members to ensure effective performance.
∎ Developing plans aligned with the unit’s goals and ensuring their execution.
∎ Maintaining high standards of quality in all operations and services.
∎ Create regular progress reports.
∎ Analyze performance and suggest improvements.
∎ Address challenges quickly and effectively.
∎ Make decisions to keep operations running smoothly.
∎ Maintain communication with clients, suppliers, and stakeholders.
∎ Ensure smooth coordination between departments.
∎ Respond to customer inquiries via phone, email, or in person.
∎ Help solve customer problems or complaints effectively.
∎ Give accurate information about products or services.
∎ Guide customers in understanding features, pricing, and processes.
∎ Ensure works are completed accurately and efficiently.
∎ Maintain detailed records of customer interactions.
∎ Document issues and solutions for future reference.
∎ Follow up with customers to ensure satisfaction.
∎ Provide updates on issues or requests they’ve raised.
∎ Stay polite, calm, and helpful in all interactions.
∎ Represent the company positively at all times.
∎ Providing guidance and support to team members to ensure effective performance.
∎ Developing plans aligned with the unit’s goals and ensuring their execution.
∎ Maintaining high standards of quality in all operations and services.
∎ Create regular progress reports.
∎ Analyze performance and suggest improvements.
∎ Address challenges quickly and effectively.
∎ Make decisions to keep operations running smoothly.
∎ Maintain communication with clients, suppliers, and stakeholders.
∎ Ensure smooth coordination between departments.
∎ Respond to customer inquiries via phone, email, or in person.
∎ Help solve customer problems or complaints effectively.
∎ Give accurate information about products or services.
∎ Guide customers in understanding features, pricing, and processes.
∎ Ensure works are completed accurately and efficiently.
∎ Maintain detailed records of customer interactions.
∎ Document issues and solutions for future reference.
∎ Follow up with customers to ensure satisfaction.
∎ Provide updates on issues or requests they’ve raised.
∎ Stay polite, calm, and helpful in all interactions.
∎ Represent the company positively at all times.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Pension policy, Tour allowance, Medical allowance, Gratuity, Provident fund, Weekly 2 holidays, Performance bonus, Insurance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Salary Range BDT 25000 per monthPotential to earn up to BDT 1,00,000.00 per month for outstanding candidates who can achieve or exceed their sales & marketing targets with their extraordinary verbal presentation skillsOther Benefits As per company policy:Yearly performance bonusYearly 02 festival bonusesAttractive long-term benefits
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Umair Fabrics
∎ 42/2,Syed Awlad Hossain Road,Islampur.
Address::
∎ 42/2,Syed Awlad Hossain Road,Islampur.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 1 Aug 2025
Category: Customer Support/Call Centre
