Experience
- 1 to 2 years
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Requirements
- 1 to 2 years
Skills Required
Additional Requirements
- Age 20 to 25 years
Responsibilities & Context
Provide technical assistance to end-users via phone, email, and remote support tools.
Troubleshoot hardware, software, OS, and network issues, CCTV, biometric devices & security systems.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Support LAN/WAN connectivity and assist with basic network troubleshooting.
Monitor network performance using tools like OpManager, AppManager, NetFlow, and Cacti.
Provide system updates, security patches, and configuration changes on Windows and Linux systems.
Perform scheduled backups of system configurations and network device settings.
Manage and update support tickets accurately in the IT ticketing system.
Collaborate with IT teams during system upgrades and technology deployments.
Support collaboration tools like Exchange, Outlook, 3CX, Business Application and Teams.
Job Other Benifits
- Provident fund,Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Privilege Leave
Hospitalization Support