Title: Executive – Help Desk (Female)
Company Name: Bangabandhu Memorial Hospital (BBMH) - USTC
Vacancy: --
Age: at most 30 years
Location: Chattogram
Salary: Negotiable
Published: 4 May 2024
Education:
∎ Graduation / Post-Graduation in any discipline.
∎ Graduation / Post-Graduation in any discipline.
Requirements:
Additional Requirements:
∎ Age at most 30 years
∎ Excellent interpersonal skills with good communication skills.
Responsibilities & Context:
∎ Job Context
∎ Serve as a primary point of contact for individuals seeking information about hospital services, facilities, visiting hours, directions, and other related inquiries.
∎ Direct patients and visitors to appropriate departments, clinics, or services within the hospital and provide clear instructions or assistance as needed.
∎ Assist with way finding and navigation throughout the hospital premises, including escorting individuals to their destinations as required.
∎ Greet patients, visitors, and staff in a friendly and courteous manner as they arrive at the help desk or reception area.
∎ Provide prompt and accurate assistance in person, over the phone, or via email to address inquiries, requests, and concerns.
∎ Maintain a positive and professional demeanor while interacting with individuals from diverse backgrounds and varying levels of urgency.
∎ Handle and resolve complaints, conflicts, or issues raised by patients, visitors, or staff members in a calm, empathetic, and timely manner.
∎ Escalate complex or unresolved concerns to appropriate hospital personnel or management for further investigation and resolution.
∎ Provide basic and accurate information in-person and via phone/email
∎ Any other task assign by the authority
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Chattogram
Read Before Apply:
Submit application with CV, passport-size photo, and educational and experience certificates to Director, BBMH, Foy's Lake, Chattogram by email to [email protected]
*Please mention the job title in the subject line of the email.
*Photograph must be enclosed with the resume.
Apply Procedure
Send your CV (Pdf format) to [email protected] or to Email CV from MY BDJOBS account Click here
Source: bdjobs.com