Executive – Help Desk (Female)

Job Description

Title: Executive – Help Desk (Female)

Company Name: Bangabandhu Memorial Hospital (BBMH) - USTC

Vacancy: --

Age: at most 30 years

Location: Chattogram

Salary: Negotiable

Published: 4 May 2024

Education:
∎ Graduation / Post-Graduation in any discipline.
∎ Graduation / Post-Graduation in any discipline.

Requirements:

Additional Requirements:
∎ Age at most 30 years
∎ Excellent interpersonal skills with good communication skills.

Responsibilities & Context:
∎ Job Context
∎ Serve as a primary point of contact for individuals seeking information about hospital services, facilities, visiting hours, directions, and other related inquiries.
∎ Direct patients and visitors to appropriate departments, clinics, or services within the hospital and provide clear instructions or assistance as needed.
∎ Assist with way finding and navigation throughout the hospital premises, including escorting individuals to their destinations as required.
∎ Greet patients, visitors, and staff in a friendly and courteous manner as they arrive at the help desk or reception area.
∎ Provide prompt and accurate assistance in person, over the phone, or via email to address inquiries, requests, and concerns.
∎ Maintain a positive and professional demeanor while interacting with individuals from diverse backgrounds and varying levels of urgency.
∎ Handle and resolve complaints, conflicts, or issues raised by patients, visitors, or staff members in a calm, empathetic, and timely manner.
∎ Escalate complex or unresolved concerns to appropriate hospital personnel or management for further investigation and resolution.
∎ Provide basic and accurate information in-person and via phone/email
∎ Any other task assign by the authority

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Chattogram

Read Before Apply:

Submit application with CV, passport-size photo, and educational and experience certificates to Director, BBMH, Foy's Lake, Chattogram by email to [email protected]

*Please mention the job title in the subject line of the email.

*Photograph must be enclosed with the resume.

Apply Procedure

Send your CV (Pdf format) to [email protected] or to Email CV from MY BDJOBS account Click here



Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Bangabandhu Memorial Hospital (BBMH) - USTC

Application Deadline: 3 Jun 2024

Category: Receptionist/PS

Source: bdjobs.com

Similar Jobs

Receptionist (Female)

Receptionist

Recipetoin

Executive, Front Desk

Receptionist / রিসিপশনিষ্ট

অফিস এক্সিকিউটিভ - অফিস অফ ডেপুটি এক্সিকিউটিভ ডিরেক্টর

Front Desk Officer

Coordinator / Executive Assistant /PS to MD

Front Desk Office Executive (Female)

Front Desk Officer (Admin)

Executive, Front Desk(Female)

Executive – Help Desk (Female)

Front Desk Executive

Front Desk Receptionist

Receptionist wanted

Receptionist and Billing Officer

পার্সোনাল সেক্রেটারি

Executive Officer (Female)

Front Desk Executive

Receptionist