Front Office Executive/Bellman

Job Description

Title: Front Office Executive/Bellman

Company Name: Grand Palace Hotel & Resort

Vacancy: --

Age: 18 to 35 years

Location: Dhaka, Rangpur ...

Salary: Negotiable

Experience:
∎ 3 to 7 years
∎ The applicants should have experience in the following business area(s):Hotel

Published: 3 Mar 2024

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 18 to 35 years

Responsibilities & Context:
∎ Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments. Consistently offer professional, friendly and engaging service Assist guests with mail, messages, and any plans or arrangements they require Assist with any plans or arrangements the guest intends to make during their stay Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Rangpur, Sylhet

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Grand Palace Hotel & Resort
∎ S. A. Point, Level-02, 22 Kakrail, Dhaka-1000
∎ 5 Star Standard Hospitality,Hotel and Resort Company. Properties in Dhaka, Rangpur, Sylhet, Cox Bazar and Mirpur.

Address::
∎ S. A. Point, Level-02, 22 Kakrail, Dhaka-1000
∎ 5 Star Standard Hospitality,Hotel and Resort Company. Properties in Dhaka, Rangpur, Sylhet, Cox Bazar and Mirpur.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Mar 2024

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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