Head of Software Implementation & Supports
Job Description
Title: Head of Software Implementation & Supports
Company Name: Evercare Hospital Dhaka
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in CSE/ IT/ Mathematics or any relevant subject.
∎ Project management, requirement and systems analysis.
∎ Software development expertise is added advantage.
∎ Dot.Net/C++, Oracle OCI/Oracle EBS experience is added advantage.
Experience Requirements:
∎ At least 10 year(s)
Job Responsibilities:
∎ Develop project implementation plan, assess user’s requirement, develop scopes and estimates;
∎ Develop scopes and estimates;
∎ Schedule the project to be completed within the timeline;
∎ Regular monitoring of all ERP and software modules running in the system;
∎ Diagnose and resolve any issue/errors on a runtime basis;
∎ Identify any lack of key controls and implement them at system level;
∎ Oversee the integrity of all master data;
∎ Oversee all SRs raised on support portal and resolve quickly;
∎ Oversee and approve all system admin related activities (i.e. add/delete/modify users, roles, responsibilities);
∎ Daily system wide monitoring and health check;
∎ Monitor and approve all business user's issue log for prioritizing and resolving;
∎ Develop, maintain and oversee SLA for all users;
∎ Ensure continued development & related training for the team members;
∎ Plan for any new system integrations.
Additional Requirements:
∎ Age at least 35 years
∎ Work as a bridge between the developers/ software vendors and the users.
∎ Strong independent decision-making, organizational, planning and problem-solving skills.
∎ The ability to identify areas for improvement.
∎ A self-starter with demonstrated commercial acumen.
∎ Excellent written and verbal communication skills.
∎ Committed to work in a life critical environment, committed to work after the office hours as hospital runs in a 24x7 operation.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Dec 2023
Company Information:
∎ 18 Dec 2023
∎ Evercare Hospital Dhaka
∎ Address : Plot 81, Block E, Bashundhara R/A, Dhaka-1229
∎ Business : Evercare Hospital Dhaka (EHD) is the only JCI-Accredited, 425-bed multi-disciplinary super-specialty tertiary care hospital in Bangladesh, a market with more than 160 million citizens. EHD provides comprehensive health care with state-of-the-art medical, surgical and diagnostic facilities and expert medical professionals, skilled nurses and technologists.
Category: IT/Telecommunication
: Please apply only if your experience and other credential matches with the requirements. Any sort of persuasion will lead to disqualification.
Source: bdjobs.com
Deadline Expired on 30th Dec 2023
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