Jr. Network Engineer, Customer Care
Job Description
Title: Jr. Network Engineer, Customer Care
Company Name: Telnet Communication Ltd.
Vacancy: 4
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Excellent communication and presentation skills, IP Network
Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s):
Call Center, Customer Service
∎ The applicants should have experience in the following business area(s):
IT Enabled Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Receiving client complaints over phone.
∎ Troubleshooting client connectivity problem.
∎ Coordinating with field team and other technical teams to give solution to clients.
∎ Client link monitoring.
Additional Requirements:
∎ Age 22 to 27 years
∎ Ready to do shifting duty (morning, day & night shift).
∎ Must have Excellent English & Bangla communication skill.
∎ Basic IP Networking knowledge preferred.
∎ Working experience in call center preferred but not mandatory.
∎ Working experience in renowned ISP preferred but not mandatory.
∎ Applicant currently living in Uttara or adjacent area will be given preference
Compensation & Other Benefits:
∎ Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 28 Feb 2021
Company Information:
∎ 22 Feb 2021
∎ Telnet Communication Ltd.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 28th Feb 2021
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