Manager - IT & MIS

• At least 8 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies, Sweater Industry, Textile

• Bachelor of Science (BSc) in Computer Science and Engineering (CSE)

• At least 8 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies, Sweater Industry, Textile

• Experience in garments, textiles, manufacturing, or other multi-department business environments is preferred.

• Proven experience in ERP implementation, reporting automation, IT budgeting, vendor management, and cybersecurity practices.

• IT infrastructure, networking, servers, and endpoint management.

• ERP implementation and business process management.

• MIS reporting, KPI dashboards, and data analysis.

• Database fundamentals, SQL, and reporting tools.

• Digital transformation, process automation, and emerging technologies.

Manager - IT & MIS is responsible for supporting the implementation, maintenance, and improvement of IT infrastructure, MIS & Reporting, ERP systems. This role involves coordinating with cross-functional teams to ensure modules are align with business processes and ensuring data security, network performance, and system reliability.

Job location will be Zamgora, Ashulia, Savar.

A. IT Infrastructure & Operations:

• Manage IT infrastructure, including servers, computers, networks, internet connectivity, Wi-Fi, and IT equipment.

• Maintain LAN/WAN, routers, switches, firewalls, VPNs, and network security.

• Ensure the availability, performance, and reliability of IT systems across offices and factory locations.

• Manage CCTV, access control, biometric attendance, and other technology-based security systems.

• Oversee IT asset management, software licensing, maintenance, and technical support.

• Develop IT policies, standard operating procedures, and preventive maintenance plans.

B. ERP & Business Application Management:

• Lead ERP implementation, configuration, maintenance, and continuous improvement.

• Coordinate with ERP vendors, software developers, and internal stakeholders to resolve system issues.

• Ensure proper ERP utilization across departments, including HR, Accounts, Finance, Commercial, Procurement, Inventory, Production, Sales, and Supply Chain.

• Monitor system transactions and ensure business processes are executed through approved digital workflows.

• Identify opportunities to automate manual processes and reduce Excel-based or paper-based operations.

• Manage application access, user roles, approval workflows, and system change requests.

C. Management Information Systems (MIS) & Reporting:

• Develop and maintain management reports, dashboards, KPIs, and operational performance indicators.

• Ensure accurate, complete, consistent, and timely business data for management decision-making.

• Analyze ERP data and prepare reports on production, inventory, sales, procurement, finance, and operational performance.

• Coordinate with departments to standardize reporting formats, data definitions, and reporting procedures.

• Reconcile ERP reports with actual operational data and investigate discrepancies.

• Support management with data analysis, business insights, trend analysis, and performance monitoring.

D. Cybersecurity & Data Protection:

• Implement IT security policies, endpoint protection, firewall rules, access controls, and secure remote access.

• Monitor system vulnerabilities, security incidents, unauthorized access, and potential data breaches.

• Ensure regular data backups, disaster recovery planning, and business continuity arrangements.

• Manage user accounts, password policies, permissions, and employee access during onboarding and separation.

• Promote cybersecurity awareness and safe IT practices among employees.

• Support IT audits, compliance requirements, risk assessments, and security reviews.

E. IT Budget & Vendor Management:

• Prepare and manage the annual IT budget, operational expenses, and capital expenditure plans.

• Evaluate IT products, software solutions, service providers, and technology investments.

• Manage vendor contracts, service-level agreements (SLAs), warranties, renewals, and support services.

• Monitor IT expenditure and identify opportunities to optimize costs without compromising service quality.

• Ensure proper documentation of IT purchases, assets, licenses, and service agreements.

F. Digital Transformation & Process Automation:

• Develop and execute IT strategies aligned with organizational objectives.

• Lead digital transformation initiatives, including ERP automation, paperless workflows, and electronic approvals.

• Identify opportunities to apply business intelligence, AI-assisted reporting, and workflow automation.

• Collaborate with business departments to redesign inefficient processes and improve productivity.

• Evaluate emerging technologies and recommend practical, cost-effective solutions.

• Measure the business benefits of technology projects through productivity, cost, quality, and efficiency indicators.

G. Team Leadership & Stakeholder Management:

• Lead, supervise, and develop IT and MIS team members.

• Allocate responsibilities, monitor performance, and establish service standards.

• Provide technical guidance and ensure timely resolution of IT support requests.

• Coordinate with management, department heads, factory teams, and external service providers.

• Conduct user training on ERP, business applications, information security, and IT policies.

• Prepare regular IT and MIS performance updates for senior management.

• Attractive compensation & benefit packages.

• Salary Review: Yearly.

• Festival Bonus: 2 (Yearly).

• Mobile bill.

• Group insurance coverage.