Senior Officer - Operations Software
Job Description
Title: Senior Officer - Operations Software
Company Name: Water & Life Bangladesh
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Diploma/B. Sc. in Computer Science & Engineering
∎ Bachelor/Masters in any relevant discipline with strong IT professional course/Diploma
∎ (Educational qualification can be relaxed for candidates with relevant experience).
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ TYPE: Permanent
∎ LOCATION: Based in Head Office, Banani, Dhaka.
∎ REPORTING TO: Monitoring & Evaluation Manager
∎ COORDINATION WITH: All SJP and W&L teams in branches and at the Head Office with coordination with the IT/Wamasys Consultant and Technical Advisor in France and the Country Director.
∎ Purpose:
∎ The main purpose of the position will be focused on the following actions:
∎ Software Operation: W&L and SJP are monitoring all its operations (water access and consumption, all services payment collection, training, event etc.), with an in-house software. As a system and software analyst, s/he will monitor the software function and support the teams in the software management in order to guarantee smooth and reliable sales operations. Data cleaning including conducting all the required consistency checks in-house software. Keep record all previous and present data for any future queries.
∎ IT Functions: The person will be the referent person to contact regarding all computer`s topics for both SJP and W&L teams. S/He will be in charge of the back-up, filing management, computers and network use and checking.
Job Responsibilities:
∎ As a Senior Officer - Operations Software his/her responsibility shall include but not limited to the following:
∎ 1. System and Software Operations:
∎ Support and train the teams
∎ In the daily use of the software (operation software)
∎ In the reporting analysis
∎ Assist the data related work with any team members.
∎ Monitor, audit and adjust if needed
∎ the software processes and function
∎ the data and results
∎ the software uses
∎ Follow-up tests on software functioning and potential bugs reports
∎ Coordinate with
∎ Operations teams
∎ Finance teams
∎ IT in France regarding software functions and bugs reports
∎ Technical Advisor in France regarding software processes at the level of Eau et Vie level
∎ Capitalize processes and documents
∎ Supervising and assisting in all computer operation functions.
∎ Providing technical assistance and training to user staff and to programming and operations personnel
∎ Analyse and aggregate data to support to operations of SJP & Water and Life. Bangladesh.
∎ 2. IT:
∎ To monitor the filing management:
∎ Training teams on how to classify documents on the server
∎ Monitoring the classification and in charge of the back-up files
∎ To deal with computers management:
∎ Set-up and maintenance on domestic Windows network
∎ User station configuration
∎ Training teams to basic offices software
∎ To follow-up and monitor the computer equipment on all SJP and W&L branches in the Bangladesh.
∎ 3. Mapping and GIS Data Management:
∎ Ensure the harmonization and accuracy of the maps of the areas between the different cities.
∎ Ensure the harmonization of the maps with Water & Life global requirements and other countries of intervention.
∎ Prepare and update the general prospection maps for each city.
∎ Organize and update the GIS data.
∎ Support other teams in their use of QGIS as well as ensure security, storage and availability of all GIS and mapping data from W&L team
∎ Ensure the security of the data as well as the storage and availability to other team members
∎ Supports and provides input for the training program of the other team members for QGIS
∎ Support the MEM and provide trainings to research officers of other branches in the realization of the studies and on the usage of research tools as Sphinx, QGIS, GPS, etc.
∎ Actively participates in advanced trainings on the mentioned software when required and implements with the support the MEM.
Additional Requirements:
∎ Skills:
∎ Proven computer skills (spreadsheets and office software)
∎ Electronic filing skills
∎ Proficient in both spoken and written English
∎ Team building skills
∎ Problem solving skills
∎ Strong teaching and efficient communication skills in order to make technical topics (software operations and software functioning) easy-to-understand to a low-skilled audience.
∎ Practical approach to translate software functions into operations and to coordinate with water sales operations topics
∎ Time management skills
∎ Fluent both in English and Bangla.
∎ Qualities:
∎ Interested to work for LIC people
∎ Social work minded
∎ Autonomy, dynamic and team spirit
∎ Flexible
∎ Ability to Multi-task
∎ Easy to adapt to challenging situations
∎ Rigorous, comfortable with numbers manipulation
∎ Multi-scales approach: to switch the outlook from details to global
∎ Consistent and fair
Salary:
∎ BDT 40,000 to 45,000 (depends on candidate`s skills and experience)
Compensation & Other Benefits:
∎ Two Days' Weekend, Gratuity, Medical Insurance, Two Festival Bonus (basic) per year, Mobile Allowance.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Nov 2023
Company Information:
∎ 19 Nov 2023
∎ Water & Life Bangladesh
∎ Business : Water & Life Bangladesh (W&L), a registered NGO, created by the French NGO Eau & Vie is active in Bangladesh in the livelihood development of Urban Slum dwellers implementing water supply, firefighting, hygiene promotion, sanitation and solid waste management activities.
W&L Bangladesh works in close association with the social business company Shobar Jonno Pani Ltd. (SJP), created by Eau & Vie in 2010, specialized in water supply in urban slums of Bangladesh, aiming at creating quality-controlled, piped and metered water supply networks which are financially viable, socially responsible and adapted to the needs of urban poor.
Thanks to the quality of services provided and the efficient billing system, the social enterprise gradually widens its field of action by becoming a multi-services actor, including the waste collection and the sanitation services. An innovative sanitation service is under development, ensuring proper access to safely managed latrines and wastewater and storm water evacuation.
Both W&L and SJP are engaged in partnerships with the local communities, authorities, water operator and other development stakeholders.
Category: IT/Telecommunication
:
Source: bdjobs.com
Deadline Expired on 25th Nov 2023
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