Experience
- 5 to 6 years
- The applicants should have experience in the following business area(s): Hospital, Group of Companies
Education
- Masters
- Bachelor/Honors
Requirements
- 5 to 6 years
- The applicants should have experience in the following business area(s): Hospital, Group of Companies
Skills Required
Additional Requirements
- Age 40 to 50 years
Responsibilities & Context
Monitor and coordinate day-to-day hospital operational activities to ensure smooth workflow and uninterrupted services.
Coordinate with different departments to ensure effective communication and timely completion of operational activities.
Monitor patient service areas, reception, front desk, and other operational points to ensure proper service delivery.
Ensure compliance with hospital policies, procedures, operational standards, and management instructions.
Follow up on departmental activities, pending issues, and operational requirements and report them to the concerned authority.
Assist in maintaining smooth coordination among medical, nursing, administration, accounts, pharmacy, diagnostic, housekeeping, security, and other support departments.
Monitor staff attendance, punctuality, discipline, and operational performance in coordination with the concerned departments.
Identify operational issues, service gaps, and workflow difficulties and coordinate with relevant departments for timely resolution.
Assist in maintaining a clean, safe, organized, and patient-friendly hospital environment.
Monitor the availability and proper functioning of operational facilities, equipment, utilities, and support services.
Handle patient and visitor-related operational concerns professionally and coordinate with relevant departments for resolution.
Maintain and prepare operational reports, records, checklists, and other required documentation.
Support management in implementing new operational processes, systems, policies, and service improvement initiatives.
Assist in monitoring vendors, outsourced services, and third-party operational activities as assigned.
Conduct regular follow-up on housekeeping, security, maintenance, transportation, and other support services where applicable.
Ensure proper documentation and timely communication of operational incidents, complaints, and irregularities.
Assist in organizing meetings, training programs, hospital events, and other operational activities as required.
Maintain confidentiality of hospital, patient, employee, and organizational information.