Solution Specialist

Job Description

Title: Solution Specialist

Company Name: M2SYS Technology

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in MIS/CSE or any Engineering background. MBA from a reputed university will be an added bonus.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Solution Specialist will develop innovative data solutions utilizing a variety of CloudApper tools which may include **analytics**, reporting, and third party system integrations.
∎ Develop a solid understanding of our CloudApper (www.cloudapper.com) product offerings to onboard new accounts
∎ Build strong relationships with our global clients to understand their needs and deliver the maximum value of CloudApper
∎ Serve as the main point of contact throughout onboarding and also liaison between clients and the rest of the CloudApper team
∎ Empower customers to connect their goals and challenges with the solution in CloudApper
∎ Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
∎ Coach customers to be product experts and train their teams on CloudApper methodologies so they become increasingly self-sufficient
∎ Navigate client organizations to uncover additional product applications & opportunities for partnership
∎ Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights, and feature ideas
∎ Partner with the Sales team on upselling and expansion opportunities

Additional Requirements:
∎ 1+ years of global client management experience
∎ Sales experience at a B2B technology company will get preference
∎ Must be detail-oriented and passionate about creating unique solutions to complex business problems
∎ Strong customer-facing and presentation skills with the ability to establish trust and credibility
∎ Propensity to work well with others in a team environment
∎ Positive attitude combined with an amiable personality

Compensation & Other Benefits:
∎ An attractive compensation package with Yearly Bonuses
∎ "Work from Home" facility for NIGHT Shift employees
∎ Daily Lunch, snacks, and refreshments while working from the office
∎ Two days weekend (Saturday & Sunday), Yearly 14 days leave
∎ Retirement benefits and leave encashment opportunities

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Feb 2023

Company Information:
∎ 24 Jan 2023
∎ M2SYS Technology
∎ Address : House- 40/A (1st Floor), Road- 20, Mohakhali DOHS, Dhaka, Bangladesh
∎ Web : www.m2sys.com
∎ Business : M2SYS is a fast-paced, rapidly growing Technology Innovation firm that is focused on driving positive results for its customers and sharing success with its employees. At M2SYS, you will find a dynamic group of motivated individuals, possessing a common vision and bonded by an entrepreneurial self-discipline.

Category: IT/Telecommunication

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Source: bdjobs.com

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