Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): Banks, Insurance
- Freshers are also encouraged to apply.
Education
- Bachelor/Honors
Requirements
- 1 to 5 years
- The applicants should have experience in the following business area(s): Banks, Insurance
- Freshers are also encouraged to apply.
Skills Required
Additional Requirements
- Age 24 to 32 years
Responsibilities & Context
Debt Collection:- Make regular follow-ups via phone call, SMS or in physical visit as assigned to collect overdue payments/ total outstanding- Ensure recovery targets are met on a daily, weekly, and monthly basis.
Documentation:- Maintain accurate records of all collection activities and customer interactions.- Submit daily and weekly collection reports to the supervisor.
Negotiation and Settlement:- Discuss payment plans or settlement offers with debtors within the policy limits.- Ensure all commitments and settlements are documented and approved.
Customer Service:- Address queries and concerns of customers regarding dues.- Maintain professional behavior while dealing with difficult clients.
Compliance:- Adhere to legal regulations and bank policies while collecting payments.- Ensure the confidentiality of customer data and payment information.
Job Other Benifits
- Weekly 2 holidays
- Festival Bonus: 2
Incentive.