Title: System Associate/ Specialist
Company Name: SSL Wireless
Vacancy: Not specific
Job Location: Jashore
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following business area(s):
IT Enabled Service
Job Responsibilities:
∎ Manage IT infrastructure operations, operational tasks, process and procedures.
∎ Define and deliver continuous improvement in operational process, including but not limited to service level, capacity, availability and service continuity.
∎ Proactively monitor, evaluate, troubleshoot and mitigate risks and malfunctions in infrastructure, application and services with close attention to ensure capacity, health and performance.
∎ Proactively monitor physical infrastructure components to ensure health and mitigate malfunction.
∎ Provide Tire 2 technical support and troubleshooting to external customers and Tire 1 Helpdesk.
∎ Perform troubleshooting activities for any reported issues.
∎ Monitor and review logs.
∎ Closely work with the core infrastructure team to resolve systems and maintain up-time of infrastructure.
∎ Maintain documentation of incidents and responses.
Additional Requirements:
∎ Vendor Certifications
∎ Solid Understanding on IT terminologies, technologies and concepts
∎ Experience on infrastructure operation or deployment
∎ Strong communication skills
∎ Candidates from Jashore will be preferred
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Profit share, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual Leave Encashment.
Application Deadline: February 29, 2020
Company Information:
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : SSL Wireless is a fast growing IT company that offers software solutions and services for business organizations including banks, financial institutes, telecom, media, e-commerce, etc. We are revolutionizing the way our clients operate their businesses and are continuing to grow our team.
Category: IT/Telecommunication
Source: bdjobs.com