Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hospital, Clinic
Education
- Bachelor of Business Administration (BBA)
- Master of Business Administration (MBA)
Requirements
- 3 to 5 years
- The applicants should have experience in the following business area(s): Hospital, Clinic
Additional Requirements
- Age 25 to 40 years
- Only Male
Strong leadership and team management skills.
Excellent verbal and written communication.
Effective problem-solving, decision-making, and conflict-resolution abilities.
Strong patient service orientation and professional conduct.
Ability to work under pressure and manage multiple operational priorities.
Good reporting, documentation, and computer skills.
Flexibility to work in rotational shifts, including nights, weekends, and public holidays, as required.
Responsibilities & Context
Supervise daily hospital operations during assigned duty hours and ensure uninterrupted service delivery.
Coordinate with doctors, nurses, consultants, reception, billing, emergency, diagnostic, pharmacy, security, housekeeping, and other support departments.
Monitor patient admission, discharge, transfer, and service coordination processes.
Address patient and attendants’ complaints promptly and professionally, escalating critical issues to senior management when necessary.
Ensure compliance with hospital policies, standard operating procedures (SOPs), service protocols, and patient safety standards.
Coordinate emergency operational requirements and facilitate timely communication among relevant departments.
Maintain duty reports, incident reports, complaint registers, and operational handover records.
Monitor cleanliness, hygiene, security, and the overall patient experience in coordination with the responsible departments.
Identify operational challenges and recommend corrective and preventive actions.
Ensure proper shift handover and report significant incidents, service disruptions, and unresolved matters to the appropriate authority.
Help billing officers to manage due bills.
Perform other administrative and operational duties assigned by hospital management.
Job Other Benifits
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2