Assistant Manager (Service)

B.Sc. in Engineering (EEE/Mechanical)

Preference will be given to the candidates having relevant job experience in any pump related company.

Excellent knowledge on water pumps, Electric motors, Sanitary Ware and kitchen Appliances.

Any training on relevant servicing is an added advantage.

Excellent communication skills in English.

Good Knowledge using MS Word, Excel, Power Point and internet.

Leading Service team with full responsibility.

Supervising subordinate service Technicians with allocating proper jobs.

Monitoring Service technicians completing allocated jobs.

Supervise installation, commissioning and servicing of industrial and commercial pumps,

Generate service related queries, handling complains along with emergency service support.

Taking customer feedback and ensure total customer satisfaction regarding service and report management accordingly.

Check and verify all the bills submitted by Technicians.

Preparing service report weekly, monthly, quarterly and yearly and submit the report to reporting authority without fail.

Communicating with foreign principles and ensure excellent relationship sharing reports and other documents.

Ensuring proper documentation.

Take guidance and instruction of reporting authority and perform accordingly.

Any other tasks assigned by company management.