Experience
Requirements
Responsibilities & Context
Customer Support Associate (CSA)
A leading private commercial bank having 500+ branch network all over the country, is looking for fresh,
smart, energetic, self-motivated and hardworking individual to fulfill the growing need at entry level on
contract basis under the direct employment with the bank.
Requirements:
● Master’s degree in any discipline (2 First Class/Divisions)
● No 3rd Division/CGPA in any exam
● Age: Max 32 years
● Experience in bank/NBFI preferred
Key Competencies:
● Strong communication skills in both Bangla and English
● Smart and confident appearance with a pleasant personality
● Proficient in Microsoft Office applications
● Ability to work effectively under pressure
Responsibilities:
● Handle customer calls & queries professionally
● Support cash counter and collection operations
● Participate in call center shifts (24×7)
● Cross-sell banking products (incentive-based)
Salaries & Benefits:
● Gross Salary TK 20,000/- with festival bonus, Increment & Overtime incentives.
(Maximum salary & incentive payable – TK 50,000/- per month as per policy of the
bank.)