Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, Importer, IT Enabled Service
Education
- B.Sc. in CSE/EEE or a relevant technical discipline.
- Fresh graduates with good technical knowledge are encouraged to apply.
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, Importer, IT Enabled Service
Skills Required
Additional Requirements
- Age 22 to 30 years
- Only Female
Responsibilities & Context
CSI is looking for a proactive, customer-focused Customer Support Executive with strong knowledge of computer hardware, IT products, and related technologies to assist customers and business partners.
Job Responsibilities
Provide customer support and technical information about computer and IT products.
Have a good understanding of computer hardware, networking devices, peripherals, and IT product specifications.
Assist customers and dealers with product queries and compatibility issues.
Coordinate with sales and technical teams to ensure customer satisfaction.
Maintain customer inquiry records, follow up on pending issues.
Handle customer complaints and escalate technical issues when needed.
Job Other Benifits
- T/A,Mobile bill,Performance bonus,Over time allowance,Medical allowance
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy