Customer Support Officer
Job Description
Title: Customer Support Officer
Company Name: Inspire Broadband
Vacancy: 06
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Responsible to provide customer service over the phone.
∎ Responsible to handle callers' queries, complaints and requests through inbound and outbound calls
∎ Maintain high standard of call quality as per the requirement of the department/organization
∎ Responsible to document all call information according to standard operating procedures
∎ Perform any other operational task assigned by the supervisor/higher authority
∎ Update customer records in the system, including notes about interactions
∎ Create and maintain reports about customer interactions
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Able to work in a Roster Duty
∎ Good Communication Skill
∎ Team Player
∎ Good Knowledge of relevant computer programs.
∎ Sound basic knowledge about Internet Broadband related terms.
∎ Ability to work under pressure
∎ Must be fluent both in Bangla & English. (With right pronunciation)
∎ Candidates living nearby Mirpur will get preference.
∎ Candidates having experience in call center or ISP will get extra preference.
∎ Fresher also can apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Oct 2022
Company Information:
∎ 16 Oct 2022
∎ Inspire Broadband
∎ Address : 312, South Paik para, Mirpur dhaka
∎ Web : www.inspirebroadband.net
∎ Business : We are an internet service provider. We provide home, corporate and lease line service at Dhaka and Khulna city. and we provide ISP ERP software solution and import hardware various kind of professional hardware.
Category: Commercial/Supply Chain
: Prospective candidates are invited to submit applications along with updated CV and a copy of recent Passport size photograph to the following email: [email protected]
Source: bdjobs.com
Deadline Expired on 25th Oct 2022
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