Executive/ Sr. Executive, Customer Care Trainer

Job Description

Title: Executive/ Sr. Executive, Customer Care Trainer

Company Name: Runner Automobiles PLC

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ B.Sc in Mechanical Engineering from a public university.
∎ Incumbent from BUET, RUET, KUET, CUET, MIST, IUT will be given preferable.

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): After Sales Service, customer care management, Customer Handling Problem solving, Service/ support, Technical Service, Training and Development
∎ The applicants should have experience in the following business area(s): Automobile, Multinational Companies, Motor Vehicle body manufacturer, Motor Workshop, Manufacturing (FMCG)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Prepare model/ aggregate/ topic wise presentation for training
∎ Maintain training utilities/ aids up to the standard
∎ Prepare handout for training courses and conduct training accordingly
∎ Prepare training program as per client’s requirement
∎ Prepare training calendar
∎ Supervise and maintain safety and cleanliness
∎ Design and produce certificates for participants where necessary
∎ Prepare monthly report on training in consultation with Technical Head
∎ Maintain record of training feedback for future reference
∎ Assess requirements of stationary items and prepare demand list accordingly
∎ Prepare activity data, day to day updating and report to superiors for analysis
∎ Prepare presentation and arrange to take photographs of training activities for monthly report
∎ Conducting theoretical and practical training classes
∎ Maintain record of manuals and technical booklets etc. for reference

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Freshers are encourage to apply.
∎ Good Oral and Written Communication Skill.
∎ Prepare and produce necessary reports to the authority time to time.
∎ Computer literacy is must especially on MS Office Package.
∎ Good analytical ability.
∎ Good Physical Fitness is required to travel all over the Country.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Profit share, Provident fund, Insurance, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 3
∎ Attractive and competitive compensation and Benefits package like: Performance based bonus, Motorcycle, Laptop etc with Excellent working environment will be offered for the right person.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2022

Company Information:
∎ 14 Jul 2022
∎ Runner Automobiles PLC
∎ Address : 138/1, Tejgaon Industrial Area
∎ Web : runnerbd.com

Category: Engineer/Architect

: Please mention the position applied for on the top left hand corner of the envelope. Smokers need not to apply. Interested self-driven candidates are requested to forward their CV along with a covering letter and 2 copies of recent passport size colour photograph to General Manager, Human Resources Department, Runner Group, 138/1, Tejgaon Industrial Area, Dhaka-1208.

Source: bdjobs.com

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