Head of Customer Care
Job Description
Title: Head of Customer Care
Company Name: Innovative Holdings Ltd
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Management
∎ BBA/ MBA in marketing from a reputed university
∎ Skills Required: Bangla and english typing Skills, Communications skills (both written and oral in English), MS Word/ Excel/ PowerPoint/ OneNote
Experience Requirements:
∎ 6 to 9 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Land, Land and Legal, Land Documents, Land issue handling, Land Law, Land Procurement
∎ The applicants should have experience in the following business area(s):
Real Estate, Developer
Job Responsibilities:
∎ Ability to work independently with minimal supervision.
∎ Self-motivated and always looking for work. Opportunities to volunteer.
∎ Handing over the sold plots to the customers
∎ Resolve customer complains
∎ Attend clients physically and over the phone calls
∎ Collection of monthly installments
∎ Motivate the customers to pay on time
∎ Answer clients queries
∎ Credit realization
∎ Drafting various letters, congratulation letter, invitation letter, etc
∎ Good knowledge of computer
∎ Receive all documents and dispatch them properly.
∎ Keep all records in the file. Document control.
∎ Prepare Monthly Reports and Summary Reports and make recommendations as required.
∎ The incumbent will report to the Chairman directly.
Additional Requirements:
∎ Age 35 to 45 years
∎ Only males are allowed to apply
∎ Good knowledge of computer
Salary:
∎ Negotiable
∎ As per company rules
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Feb 2022
Company Information:
∎ 3 Feb 2022
∎ Innovative Holdings Ltd
Category: General Management/Admin
:
Source: bdjobs.com
Deadline Expired on 28th Feb 2022
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