IT Technical Support Officer
Job Description
Title: IT Technical Support Officer
Company Name: Doodle Inc.
Vacancy: 01
Job Location: Dhaka (Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE
∎ Preferred Professional Certification: RHCE,CCNA
∎ Skills Required: asset management, Hardware Engineer, Hardware Networking, IT System Management, Network Administration, Network Security, Server Management
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Hardware & Networking, IT Support Service, IT System Management, System Engineer (Computer Network & System)
∎ The applicants should have experience in the following business area(s):
Software Company, Group of Companies, IT Enabled Service
Job Responsibilities:
∎ keep computer systems running smoothly and ensure users get the maximum benefit from them
∎ install and configure computer hardware operating systems and applications
∎ monitor and maintain computer systems and networks
∎ talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
∎ troubleshoot system and network problems, diagnosing and solving hardware or software faults
∎ replace parts as required
∎ provide support, including procedural documentation and relevant reports
∎ follow diagrams and written instructions to repair a fault or set up a system
∎ support the roll-out of new applications
∎ set up new users' accounts and profiles and deal with password issues
∎ respond within agreed time limits to call-outs
∎ work continuously on a task until completion (or referral to third parties, if appropriate)
∎ prioritise and manage many open cases at one time
∎ rapidly establish a good working relationship with customers and other professionals, such as software developers
∎ test and evaluate new technology
∎ conduct electrical safety checks on computer equipment.
Additional Requirements:
∎ Age at least 24 years
∎ Only males are allowed to apply
∎ The ability to think logically
∎ A good memory of how software and operating systems work
∎ Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
∎ The ability to work well in a team
∎ problem-solving skills
∎ the ability to prioritise your workload
∎ attention to detail.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Credit card, Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Mar 2022
Company Information:
∎ 24 Feb 2022
∎ Doodle Inc.
∎ Address : House: 1047 (2nd Floor), Road: 09, Avenue: 09, DOHS, Mirpur-12, Dhaka-1216
∎ Web : www.thedoodleinc.com
∎ Business : While starting in 2012, we had a pretty simple objective, and that was to be a part of the global technological revolution. Therefore, instead of bothering about achievements, we strived to contribute and make an impact through serving each of our clients at our best regardless of the size of the project or its technological significance. This way we’ve learned and grown together while empowering hundreds of other business and individuals world-wide. We continued our journey to shape up the dreams of our partners and turn even their wildest imagination into a diligent reality. Throughout these years we’ve reached millions of active users and been a part of their life with the offerings and services we’ve built together and we are humbly proud of that.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 26th Mar 2022
More jobs of Doodle Inc.
Senior Flutter Developer
Senior React Native Developer
Senior Angular Developer(Urgent)
Head of Business Development
System Analyst
iOS Developer
Sr. Web Developer
Android Developer (Urgent)
iOS Developer
Full Stack Developer (NodeJS & ReactJS)
Android Developer (Urgent)
Sr. Content Writer/ Copywriter (English & Bangali)
DevOps Engineer
Python Developer
Sr. Software Engineer - (Urgent)
Executive/ Sr. Executive (Accounts and Commercial)
Penetration Tester (Urgent)
Full Stack Developer (NodeJS & ReactJS)
Android Developer (Urgent)
System Analyst
Jr. Executive (Digital Sales and Marketing)
Technical Documents Writer (Govt. Tender)
Asst. Manager/ Manager (Software Sales & Marketing)
Web Designer (Urgent)
Sr. UI & UX Designer
Personal Secretary (PS) To CEO
Business Analyst
Graphic Designer (Urgent)
Instructor, Communication Studies
Full Stack (NodeJS & ReactJS) Developer
Business Development Manager
Technical Project Manager
Digital Sales & Marketing Manager
Business Analyst (Digital Innovation)
AWS Certified DevOps Engineer
Web Developer
Sr. Content Writer/ Copywriter (English & Bangla)
Full Stack (NodeJS & ReactJS) Developer
Sr. Graphic Designer
Business Development Manager
Quality Assurance (QA) Engineer (Intern)
Sr. Software Architect (Urgent)
Sr. Software Architect (Web and App)
AWS Certified DevOps Engineer
Project Manager (Web & Mobile App Developments)
iOS Developer
Android Developer (Urgent)
Customer Service Executive
Project Manager (Web & Mobile App Development)
Jr. System Administrator
Similar Jobs
Video Editor
Network Engineer
C++ Developer (Unreal Engine)
Mid-Level ASP.NET Developer (Remote Work)
Mid Level Programmer
Product Delivery Engineer (Night Shift) - WFH
Ruby on Rails Middle Developer
Software Engineer (PHP)
Assistant Engineer
Trainee Engineer, Enterprise Hardware Support
IT Manager
IT Executive
IT Project Manager
IT Assistant (Dhaka-Mirpur)
Oracle EBS Technical Developer
Junior Executive, Marketing Support (Digital Marketing Optimization)
Associate - IT Store
Senior Manager - Sage 300
Senior SAP ABAP Developer / SAP ABAP Developer
Project Manager
Network Engineer (Intern)
Software Quality Assurance Engineer
MERN - Full Stack Developer
System Administrator, (Sr. Executive)
Flutter Developer
Officer – IT & MIS
Executive/Sr.Executive
Developer (Web)
Manager - SAP, PP & MM
Web Developer / Trainee
Customer Support Executive
Tech Lead (PHP-WordPress-WooCommerce-Shopify)
Trainee Software Engineer - Java
Business Analyst
Network Supervisor/Branch Incharge
MIS Coordinator
Data Engineer
SYSTEM ENGINEER
Engineer – AC and Fridge
Senior Engineer
Facebook Group