Manager/ Deputy Manager, Documentation
Job Description
Title: Manager/ Deputy Manager, Documentation
Company Name: SSL Wireless
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Honors/Masters with a major in Journalism, English, or Communications or Business Studies, Computer Science or a related technical discipline, or relevant professional experience
Experience Requirements:
∎ 5 to 10 year(s)
Job Responsibilities:
∎ Guide the team to prepare proposals, presentations as per the request of the Sales and Marketing teams with a clear understanding of the requirements and specifications of the customers.
∎ Lead the preparation and submission of bids/offers within the deadline with strict conformity of the rules and regulations of the concerned organizations.
∎ Guide the team to prepare process flow charts, diagrams, service descriptions, press releases, reports/invoices, project completion reports, letters, emails, etc.
∎ Guide the team members to prepare technical documents for IT-enabled services as per the requirements of the software engineers, architects, and system administrators, including procedures, architecture descriptions, technical specifications, and detailed configuration information.
∎ Work with vendors/suppliers/partners and engineers to acquire necessary product information and create relevant technical documents such as User Manual, SRS, DFD, BRD, ERD, Use Cases, etc.
∎ Ensure that the Technical Communicators are preparing easy-to-understand user interface text, online help, and developer guides.
∎ Lead the creation of tutorials to help end-users use a variety of applications and software.
∎ Review and edit existing technical documents to improve writing, styles, formatting, contents, etc., and also keep records of any changes made.
∎ Review published materials and recommend revisions or changes in scope, format, and content.
∎ Review competitive products and documentation to further improve our documentation and processes.
∎ Ensure complete secrecy in managing confidential documents.
Additional Requirements:
∎ Proven working experience in technical & business documentation and bid management in reputed organizations.
∎
∎ Strong analytical, planning, and coordination skill.
∎
∎ Excellent communication and interpersonal skills.
∎
∎ Excellent command of English and professional writing skills. Candidates with an overall score of 7.0 (minimum) in IELTS or other similar international tests will get preference.
∎
∎ Having skills, especially in the following tools: Flare, Adobe FrameMaker, Adobe Acrobat, Adobe Illustrator, SmartDraw, MS-Visio, MS-Word, Excel, PowerPoint, Internet, and Email. Experience with online help creation software is a definite asset.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Festival Bonus: 2 (Yearly)
∎ Attractive salary as per industry best practice. Higher for the deserving ones.
∎ Yearly/half-yearly salary review based on performance.
∎ Weekly health checkup.
∎ Annual leave encashment.
∎ Medical coverage.
∎ Congenial & friendly working environment.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Aug 2022
Company Information:
∎ 18 Jul 2022
∎ SSL Wireless
∎ Address : 93 B, New Eskaton Road, Dhaka - 1000
∎ Web : www.sslwireless.com
∎ Business : Software Shop Limited (SSL Wireless) is one of the leading Software Development, ITES, and Fintech companies in Bangladesh, which has been awarded with ISO 27001:2013 certification. SSL is an associated company of one of the biggest garments exporting groups in Bangladesh, Concorde Garments Group. SSL provides Messaging Solutions, VAS, Virtual Recharge, Online Bill Payments, e-Commerce Solutions, Payment Services, Website & App Development, Salesforce Tracking, Enterprise Solutions, Digital Banking Solution, Digital Wallet, Card-on-File, Cyber Security, Digital Marketing and Customized Software Development Solution to 90+ Banks & FIs, 2000+ Corporates, 6 Utility companies, different Government agencies, NGOs and SMEs. SSL is the largest TV, Radio, Media & Online News Channel aggregator. SSL is also the first & the largest Online Payment Aggregator of Bangladesh having 3500+ e-Commerce merchants under coverage through its PSO licensed and PCI DSS certified Payment Gateway platform SSLCOMMERZ.
At SSL, everyone has a very open and clear mindset and is always trying to find innovative solutions to make a better utilization of the available technology. The people at SSL are well aware about their specific duty towards the society and the industry. This advantage along with the precise understanding of the local market lets SSL Wireless to serve its customers with the appropriate solutions and services.
Category: Others
Source: bdjobs.com
Deadline Expired on 2nd Aug 2022
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