Experience
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center, BPO/ Data Entry Firm
Education
- HSC
- Bachelor/Honors
Requirements
- At most 1 year
- The applicants should have experience in the following business area(s): Call Center, BPO/ Data Entry Firm
Skills Required
Additional Requirements
- Age 20 to 28 years
Responsibilities & Context
Key Responsibilities
Issue Resolution: Actively listen to customer (pharmacy owner) inquiries, complaints, and operational issues; resolve them promptly and efficiently.
Customer Retention & Reactivation: Reach out to churned or inactive clients who previously ordered regularly, understand their concerns, and re-engage them onto the platform.
Payment Follow-ups: Communicate systematically regarding pending balances, outstanding invoices, and ensure timely payment settlements.
Support & Information Delivery: Assist clients with app onboarding, order placement, stock availability queries, delivery status, and promotional campaign updates.
Job Other Benifits
- Salary Review: Half Yearly
- Festival Bonus: 2