Education
- Bachelor of Science (BSc) in Psychology
- Bachelor of Social Science (BSS) in Social Work
Bachelor's degree in psychology/ child development and Family Relation/ Social Work/Social Welfare/Social Science, not less than 2nd Division/ Class in any Public Examination.
Additional Requirements
Qualification and Experience Requirements:
Candidates who have experience working in childcare organizations will get preferences.
Key competencies required:
Ability to ride a motorbike with a valid driving licence will be considered an added advantage
Good communication skills (oral and written) in Bangla and English, including child-friendly communication with children and young people of different ages and abilities
Ability to work respectfully with people from different cultures, gender, religion, race, nationality, age and ability
Highly energetic, motivated and able to work effectively as a team member
Knowledge of the Children Act 2013, the UNCRC (in particular Article 12), the UN Guidelines for the Alternative Care of Children and child safeguarding principles
Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with PDB2/ProDIGI is an advantage
Critical and creative thinking and analytical skills. Ability to compose, edit, analyse and report using complex information
Demonstrated commitment to the values of SOS Children's Villages, adherence to the Code of Conduct, Child and Youth Safeguarding, PSHEA (Protection from Sexual Harassment, Exploitation and Abuse) principles, and strict compliance with confidentiality and data protection requirements.
Responsibilities & Context
Project Name: ALO (Advancing Lives through Optimal Care)
Project Duration: 1 January 2027-31 December 2028
Location of job: Dhaka, Khulna, Rajshahi, Bogura and Kurigram with travel as required
Nature of Job: Multi years Project, Fixed Term Contract for One year (Yearly renewable based on performance)
Mission of the Position:
The Assistant Officer-Programme is responsible for direct case management with families in the Family Strengthening Programme (FSP) under the ALO: Advancing Lives through Optimal Care project, funded by Children's Villages Worldwide (CVW). The position covers Direct Family Empowerment (DFE), including Kinship Care, and Community Empowerment for Family Empowerment (CFE), with a focus on education support, livelihood development, school tiffin/mid-day meals and women's empowerment. The role contributes to improved educational participation, household economic resilience, child well-being, child rights and child safeguarding, and women's social and economic empowerment, and ensures that children's views are recorded and considered in every family development plan.
Job Responsibilities:
1. Family Case Management
Carry out direct case management for an assigned caseload of DFE families, including kinship care families, in line with the project staffing plan.
Complete the Initial Assessment, Core Assessment and Family Development Plan (FDP) with each family.
Review the FDP at least every six months and update it when the family situation changes.
Visit families regularly and check each child's safety, health, education, care and well-being.
Refer children and families to needed services and follow up the referrals.
Help families become self-reliant and prepare them for a safe programme exit.
2. Child Participation and Safeguarding
Listen to children and include their views in assessments, plans and reviews.
Use simple, child-friendly methods and help children choose a trusted adult when needed.
Follow the Child and Youth Safeguarding Policy, PSHEA Regulation and Code of Conduct.
Report any safeguarding concern immediately through the approved reporting channel. Do not investigate it personally.
3. Education and School Meals
Identify children who are out of school, irregular, at risk of dropout or need learning support.
Work with children, caregivers, schools and teachers to improve enrolment, attendance and learning.
Support vocational skills, career guidance and employment opportunities for older children and young people.
Coordinate school tiffin or mid-day meals and keep correct records of eligible children, food quantity and distribution.
Check food quality, hygiene and regular delivery, and report problems immediately.
4. Livelihood Support
Assess each family's skills, interests, resources and local market opportunities.
Connect families and young people with skills training, jobs, businesses, financial literacy and social safety-net programmes.
Monitor small businesses and income-generating activities and record progress and challenges.
Support savings groups and self-help groups where suitable, while preventing unsafe debt and harmful child work.
5. Community Empowerment
Help communities identify child-protection risks, service gaps, local resources and key partners.
Support Community Empowerment Plans with clear activities, responsibilities, indicators and exit arrangements.
Strengthen community groups, women's groups, youth groups, child-protection structures and referral systems.
Work with local government, schools, health services, community organizations and service providers.
Help communities mobilize resources, build self-reliance and gradually take responsibility for community activities.
Assesses community exit readiness every year and support a planned handover.
6. Women's Empowerment, Inclusion and MHPSS
Promote women's rights, gender equality, leadership, livelihoods and participation in family and community decisions.
Link women and girls with government services, health care, legal support and specialized GBV services when needed..
Include people with disabilities and other marginalized groups in programme activities.
Identify basic psychosocial concerns, provide supportive communication and refer people to trained MHPSS services when required.
7. Feedback and Accountability
Collect feedback and complaints from children, families, schools and community members through safe and child-friendly channels.
Record each issue, follow it up and inform participants about the action taken through "You said, we did" communication.
Keep all complaints confidential and protect participants from retaliation or loss of service.
8. Data, MEAL and PDB2
Collect, check and enter correct programme data on time.
Keep assessments, FDPs, case notes, referrals, home visits, services and exit records updated.
Enter CFE participant and activity data in PDB2 and prepare verified monthly statistics.
Avoid double counting and record one-time activity data within one month.
Work with the MEAL Officer to monitor indicators, targets, data quality and programme results.
9. Reporting and Data Protection
Prepare clear case notes, activity reports, field-visit reports, progress updates and success stories.
Report verified changes and results, not only completed activities.
Collect only necessary personal information and obtain informed consent.
Keep paper and electronic records safe and share information only with authorized persons.
Report any loss, misuse or unauthorized sharing of personal data immediately.
10. Coordination, Learning and Other Duties
Coordinate with government offices, schools, health services, training institutes, community groups and other partners.
Keep an updated list of available services and referral contacts.
Attend training, coaching, supervision and review meetings and apply the learning in daily work.
Use programme resources properly and report misuse, fraud or conflict of interest.
Carry out other relevant duties assigned by the supervisor within the scope of the position.
Job Other Benifits
Salary: Gross monthly salary will be BDT 37,180.00 (CTC BDT 50,100)
Other Benefits: Complimentary Lunch, Contributory Provident Fund (15% + 15%), Gratuity, Festival Bonus, Insurance