Engineer, Service Operations

Job Description

Title: Engineer, Service Operations

Company Name: bKash Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE,ICE,IT,EEE
∎ Skills Required: Data Analysis, SunOS, XML

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Service Operations
∎ The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Banks, Multinational Companies

Job Responsibilities:
∎ Perform system level executions.
∎ Financial execution & dispute resolution
∎ Business UAT/ Sanity Check participation and coordination with Technology Operation & cross-functional business teams
∎ System monitoring & troubleshooting
∎ Prepare operational process documentation/workflows
∎ Collect and prepare document of operational requirements for project and new initiatives
∎ Participate in the problem resolution
∎ Maintain a complete understanding of and adheres to all IT policies and processes.
∎ Prepare weekly and/or ad hoc activity reports

Additional Requirements:
∎ Proficiency in MS Excel & MS Word
∎ Knowledge in XML
∎ Basic knowledge in SunOS Commands
∎ Good data representation & reporting skill
∎ Ability to document operational processes
∎ May require to work in roster

Salary: Negotiable

Application Deadline: 20 Sep 2020

Company Information:
∎ 14 Sep 2020
∎ bKash Ltd.
∎ Address : Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka-1206
∎ Web : www.bkash.com
∎ Business : Mobile financial service

Category: IT/Telecommunication

Source: bdjobs.com

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