Executive - Customer Success
Job Description
Title: Executive - Customer Success
Company Name: Bdjobs.com Limited
Vacancy: 10
Age: 23 to 28 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 2 years
Published: 3 Apr 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Master of Business Administration (MBA) in Marketing
Requirements:
Additional Requirements:
∎ Age 23 to 28 years
∎ The applicants should have experience in the following area(s): Sales & Marketing, Corporate Sales, Key Account Management, Customer Success Management, Customer Service, Customer Relationship Management.
Responsibilities & Context:
∎ This role requires a strong understanding of the sales process, excellent communication skills, and the ability to build and maintain relationships with clients. The successful candidate will be able to identify new business/ upsell/ cross-selling opportunities and develop strategies to increase revenue and customer retention.
∎ This role requires to work directly with clients to help solve their problems and ensure their satisfaction. Also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
∎ Establish clear client retention goals
∎ Assist customers with setting up and navigating web applications
∎ Promote the value of the product
∎ Upsell services and products with the brand image
∎ Promote value through customer experience
∎ Review customer complaints and concerns and seek to improve the customer experience
∎ Develop and execute strategies to meet revenue targets
∎ Identify new business opportunities and build relationships with potential clients
∎ Manage and grow existing client accounts
∎ Collaborate with internal teams to ensure client satisfaction
∎ The job will require lots of corporate client visits
∎ Additional responsibilities include event management, fair participation etc.
∎ Job Context
∎ This role requires a strong understanding of the sales process, excellent communication skills, and the ability to build and maintain relationships with clients. The successful candidate will be able to identify new business/ upsell/ cross-selling opportunities and develop strategies to increase revenue and customer retention.
∎ This role requires to work directly with clients to help solve their problems and ensure their satisfaction. Also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
∎
∎ Job Responsibilities
∎ Establish clear client retention goals
∎ Assist customers with setting up and navigating web applications
∎ Promote the value of the product
∎ Upsell services and products with the brand image
∎ Promote value through customer experience
∎ Review customer complaints and concerns and seek to improve the customer experience
∎ Develop and execute strategies to meet revenue targets
∎ Identify new business opportunities and build relationships with potential clients
∎ Manage and grow existing client accounts
∎ Collaborate with internal teams to ensure client satisfaction
∎ The job will require lots of corporate client visits
∎ Additional responsibilities include event management, fair participation etc.
Compensation & Other Benefits:
∎ Conveyance Bill
∎ Lunch Allowance
∎ Mobile Allowance
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ Corporate sales job Male & Female encouraged to apply.
∎ Field Job
∎ Customer Success Management
∎ Key Account Management
∎ Public University / Private University fresh graduate candidates are encouraged to apply.
∎ Corporate sales job Male & Female encouraged to apply.
∎ Field Job
∎ Customer Success Management
∎ Key Account Management
∎ Public University / Private University fresh graduate candidates are encouraged to apply.
Read Before Apply: It's a field job , If any candidate is not interested in field visit no need to apply.
Company Information:
∎ Bdjobs.com Limited
∎ BDBL Bhaban (8th Floor-West), 12, Karwan Bazar C/A, Dhaka - 1215
∎ Job Portal
Address::
∎ BDBL Bhaban (8th Floor-West), 12, Karwan Bazar C/A, Dhaka - 1215
∎ Job Portal
Application Deadline: 25 Apr 2024
Category: Marketing/Sales
Source: bdjobs.com
Deadline Expired on 25th Apr 2024
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