Head of Administration & Operation (Electronics)

• At least 15 years
• The applicants should have experience in the following business area(s): Hotel, Retail Store, Shop/Showroom

• Bachelor of Business Administration (BBA)

• At least 15 years
• The applicants should have experience in the following business area(s): Hotel, Retail Store, Shop/Showroom

• Age At least 40 years

Preference will be given to retired Army officers who possess exceptional discipline, organizational capability, and expertise in security and logistics management.

Skills & Competencies:

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Strong background in facility management, security protocols;

• Proven problem-solving and decision-making capacity.

• Financial and operational management expertise.

• Customer service orientation with strong attention to detail.

• Ability to work under pressure in a dynamic environment.

The Head of Administration & Operations (Electronics) serves as a key leadership figure responsible for managing all administrative, operational and facility management activities of the showroom. This role ensures the seamless, efficient, and effective functioning of the showroom, fostering an environment that drives strong sales performance, outstanding customer service and full compliance with company standards and security policies. The Head, Admin & Ops will report directly to the Head of HR.

Key Responsibilities

1. Operational & Facility Management

• Showroom Efficiency: Develop, implement, and monitor rigorous operational procedures to maximize efficiency in inventory management, visual merchandising support, and sales floor workflow.

• Facilities & Maintenance: Oversee the proactive maintenance and upkeep of the showroom facility, equipment, and IT infrastructure, ensuring a safe, clean, and aesthetically superior environment at all times.

• Security & Safety: Establish and manage robust security protocols for high-value assets, inventory, and personnel. Ensure strict compliance with all health and safety standards and emergency response procedures.

• Logistics & Inventory: Manage all aspects of stock movement, from detailed receiving and quality checking to display arrangement and periodic auditing, and impeccable inventory accuracy.

• Vendor Management: Negotiate, manage, and audit contracts with external service providers (e.g., cleaning, security, maintenance) to ensure quality and cost-effectiveness.

2. Administrative & Financial Control

• Budget Management: Manage the showroom`s operational budget, track administrative expenditures meticulously, and identify areas for cost reduction without compromising service quality.

• Policy Implementation: Ensure all company policies, procedures, and legal regulations (HR, safety, retail operations) are consistently and strictly enforced.

• Reporting: Prepare detailed weekly and monthly administrative and operational performance reports for senior management, highlighting key metrics, incidents, and performance indicators.

• HR Liaison: Coordinate with the Corporate HR department for local administrative support regarding attendance, payroll data submission, and general employee record keeping for showroom staff, maintaining strict confidentiality.

3. Leadership & Personnel Management

• Team Supervision: Directly supervise the administrative, security, and maintenance teams, instilling a culture of discipline, accountability, and excellence.

• Discipline & Conduct: Lead by example, enforcing high standards of professional conduct, timeliness, and grooming for all showroom staff.

• Issue Resolution: Act as the final point of escalation for complex non-sales related customer or operational/security issues, implementing decisive and immediate corrective actions.