IT Support Technician
Job Description
Title: IT Support Technician
Company Name: PORTWEST, Ireland
Vacancy: 1
Job Location: Cumilla
Employment Status: Full-time
Educational Requirements:
∎ Graduate in Computer Science
Experience Requirements:
∎ At least 5 year(s)
Job Context:
∎ PORTWEST, Ireland a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of an IT Support Technician to be based in Cumilla Export Processing Zone, Bangladesh. Portwest is one of the fastest growing workwear companies in the world currently employing over 4600 staff worldwide, with customer service staff in over 130 countries. We design, manufacture, and distribute market leading workwear, safety wear and PPE in fully owned production facilities.
∎ OFFICE TIME: 2.00pm to 10.00pm, Monday to Friday (follow the office time of Ireland)
∎ WEEKEND: Saturday & Sunday
∎ JOB LOCATION: Cumilla EPZ
∎ COMPANY AWARDS:
∎ EY Entrepreneur of the Year 2017
∎ Ibec KeepWell Mark 2019-2021
∎ Great Place to Work 2019-2020
∎ Deloitte Best Managed Companies 2016-2019
∎ Exporter of the Year 2018
∎ Private Irish Business of the Year Export Industry Awards 2019
∎ Safety Awards Customer Service Winner 2016
Job Responsibilities:
∎ The IT Support Technician will be a key member of the IT support team, providing remote 1st & 2nd Level support to the business, resolving, or escalating system and user relate issues in a timely fashion.
∎ Provide 1st and 2nd line support to all employees.
∎ Office365 administration
∎ Diagnosing network and server related issues
∎ Configuration, Installation & Support of IT solutions
∎ Managing new users, password management, security, backups.
∎ Manage support tickets to ensure a timely, satisfactory resolution
∎ Provide accurate information to Management & Staff.
Additional Requirements:
∎ Effective Communication
∎ Min 5 years' experience in a similar role
∎ Excellent verbal and written communication skills in English is must
∎ Time Management & Prioritise work
∎ Excellent Problem-solving skills. Technical, Logical thought process
∎ Well Organised and a Team Player
Salary:
∎ We offer a competitive package depending on experience. You will join an established team who understand our products, sales approach and target market.
Compensation & Other Benefits:
∎ As per BEPZA Rules
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Aug 2023
Company Information:
∎ 12 Jul 2023
∎ PORTWEST, Ireland
Category: IT/Telecommunication
: Please apply today with an up-to-date CV and cover letter outlining your experience relating to this position.
Source: bdjobs.com
Deadline Expired on 11th Aug 2023
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