Experience
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Software Company
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor/Honors
Requirements
- At least 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Software Company
Skills Required
Additional Requirements
- Age At least 25 years
Experience with Banking/CBS modules, implementation, or production support.
Knowledge of Oracle SQL/PLSQL, Docker, Git, Bash, and Azure DevOps/CI-CD pipelines.
Experience with REST/API troubleshooting, monitoring/logging tools, networking, and TLS.
Exposure to data migration, EOD, security/user administration, or regulatory reporting.
Responsibilities & Context
We are looking for a Services Engineer to lead the dedicated CBS Team and ensure smooth implementation, go-live, production stability, client communication, controlled deployment, and timely resolution of Core Banking System (CBS) issues.
Own day-to-day technical support and implementation coordination for Ansar VDP Bank.
Analyze production incidents using SQL, application logs, accounting entries, and business-process evidence.
Coordinate installation, configuration, deployment, release verification, rollback, and post-deployment monitoring.
Manage incident escalation, client communication, Root Cause Analysis (RCA), and corrective/preventive actions.
Review junior engineers` SQL queries, investigation notes, test evidence, and client responses.
Maintain client-specific environment, module, interface, access, contact, and deployment documentation.
Collaborate with Development, QA, DBA, Infrastructure, and DevOps teams to resolve cross-layer issues.
Support UAT, data migration verification, parameter setup, EOD/branch-close readiness, and go-live activities’
Track SLA, issue ageing, recurring incidents, and operational risks; recommend permanent solutions and knowledge articles.
Ensure secure handling of client data, credentials, and production access.
Job Other Benifits
- Mobile bill,Weekly 2 holidays,Gratuity,Provident fund
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Leave Package
Internal and External Training
Full Subsidize