Job Description

Title: Maintenance Engineer

Company Name: Heguang Electronic Distribution Co. Ltd.

Vacancy: 2

Age: 23 to 30 years

Location: Narayanganj, Sylhet

Salary: Tk. 18000 - 20000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Mobile Accessories

Published: 6 Apr 2024

Education:
∎ Bachelor in Engineering (BEngg) in EEE
∎ Bachelor in Engineering (BEngg) in CSE

Requirements:

Additional Requirements:
∎ Age 23 to 30 years
∎ You must be good at English
∎ Quick learner
∎ Good interpersonal and English communication skills (written and spoken)
∎ Learning ability
∎ Analysis and judgment ability
∎ Hands-on ability
∎ Emotional processing ability
∎ Team player with no ego

Responsibilities & Context:
∎ Identify and rectify faults in handsets.
∎ Perform repairs and servicing efficiently
∎ Provide comprehensive hardware repair and software support to customers.
∎ Work towards meeting daily handset repair targets.
∎ Communicate effectively with customers to provide updates on their handsets.
∎ Maintain an online system for repair work and other online-based support systems.
∎ Provide quality feedback on problematic phones to improve overall product quality.
∎ Process smartphones for level-based repair, including L1, L2, L3, and L3.5.
∎ Perform troubleshooting and maintain documentation of all failures.
∎ Receive and understand the customer's handset problems.
∎ Strictly adhere to the service center 6S modality and the company's other standards.
∎ Assist in maintaining the service center to ensure a clean and healthy environment.
∎ Willingness to work under pressure and during holidays if needed.
∎ Perform any other duties assigned by management.
∎ Identify and rectify faults in handsets.
∎ Perform repairs and servicing efficiently
∎ Provide comprehensive hardware repair and software support to customers.
∎ Work towards meeting daily handset repair targets.
∎ Communicate effectively with customers to provide updates on their handsets.
∎ Maintain an online system for repair work and other online-based support systems.
∎ Provide quality feedback on problematic phones to improve overall product quality.
∎ Process smartphones for level-based repair, including L1, L2, L3, and L3.5.
∎ Perform troubleshooting and maintain documentation of all failures.
∎ Receive and understand the customer's handset problems.
∎ Strictly adhere to the service center 6S modality and the company's other standards.
∎ Assist in maintaining the service center to ensure a clean and healthy environment.
∎ Willingness to work under pressure and during holidays if needed.
∎ Perform any other duties assigned by management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Narayanganj, Sylhet

Company Information:
∎ Heguang Electronic Distribution Co. Ltd.
∎ 144, Police Plaza Concord, 9A, Gulshan-1, Dhaka -1212

Address::
∎ 144, Police Plaza Concord, 9A, Gulshan-1, Dhaka -1212

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Apr 2024

Category: Engineer/Architect

Source: bdjobs.com

Deadline Expired on 18th Apr 2024

Job Summary

Category
Engineer/Architect
Location
Narayanganj, Sylhet
Vacancy
2
Job Type
Full Time
Salary
Tk. 18000 - 20000 (Monthly)
Published
06 Apr 2024
Deadline
18 Apr 2024

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