Experience
- 2 to 6 years
- The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing, Hotel, Resort, Buying House, Developer, Development Agency, Web Media/Blog, Airline
- Freshers are also encouraged to apply.
Education
- Bachelor of Business Administration (BBA)
- Bachelor of Science (BSc)
- Bachelor of Arts (BA)
Requirements
- 2 to 6 years
- The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing, Hotel, Resort, Buying House, Developer, Development Agency, Web Media/Blog, Airline
- Freshers are also encouraged to apply.
Additional Requirements
- Age 25 to 35 years
- Only Female
· Strong communication skills in both English and Bangla.
. Good knowledge of international travel destinations and travel-related services.
· Proficiency in Microsoft Word, Excel, Email, and Internet browsing.
. Knowledge of airline reservation/ticketing systems will be an advantage.
. Strong client-handling and negotiation skills.
. Ability to prepare quotations and travel itineraries accurately.
. Ability to work under pressure and meet deadlines.
. Strong attention to detail and organizational skills.
. Positive attitude, professional appearance, and willingness to learn.
. Ability to work independently as well as in a team
Responsibilities & Context
Chimbuk Holidays is looking for an experienced, smart, responsible, and customer-focused Travel Consultant to handle travel arrangements, ticketing, tour packages, hotel reservations, and client communications. The candidate should have strong knowledge of the travel industry and be capable of handling clients professionally while providing accurate and efficient travel solutions.
Visit Visa Process (USA / UK / Canada/ Australia / New Zealand / Europe, Asia.
Expert Visa Counseling
· Profile Evaluation: Assessing Client Profession backgrounds, and financial capacity.
· Country & Package Selection: Helping Client’s choose the right destination (Asian Country ,UK, USA, Canada, Australia, etc.) and programs that align with their visit interest.
· Travel Idea : Providing a clear timeline and path from the application stage to landing in the destination country.
Application Management & Package Management:
· Application Processing: Managing the end-to-end application process through Embassy portals.
· Embassy Liaison: Communicating directly with Embassy representatives to track application status and secure all documentation ready.
· Document Verification: Ensuring all Professionals Documents and passports are authentic and meet the Professional Clients.
· Editorial Support: Reviewing and providing feedback on Statements of Purpose (SOP), Letters of Recommendation (LOR), and Resumes/CVs.
Visa Guidance & Compliance
· Visa Documentation: Guiding students on the specific financial and legal documents required for different embassies.
· Mock Interviews: Conducting practice interview sessions to prepare students for visa interviews (especially for USA, UK, and Germany).
· Policy Updates: Staying up-to-date with the latest immigration rules and visa policy changes in various countries.
Senior Leadership & Team Support
· Team Mentorship: Training junior counselors and admission officers on process updates and conversion techniques.
· Quality Control: Checking the files prepared by junior staff to ensure there are no errors that could lead to rejections.
· Conversion Targets: Taking responsibility for the branch or team’s "Lead-to-Visa" conversion ratio and achieving monthly/yearly targets.
Business Development & Marketing
· Seminars & Events: Representing the company at Tourism Fairs, school/college seminars, and webinars.
· Partner Relations: Building and maintaining healthy relationships with partner Different Company (like Group of Company, Single Company, Corporate Group Etc).
CRM Management:
· Ensuring all Client data and communication logs are accurately maintained in the company’s CRM software.
· Handle clients regarding domestic and international travel requirements.
· Provide consultation on air tickets, hotel bookings, tour packages, and other travel-related services.
· Prepare and provide suitable travel itineraries according to clients' requirements and budgets.
· Handle Face to Face Customer for Visa Process, Package Tour and related procedures.
· Coordinate with airlines, hotels, tour operators, and overseas travel partners.
· Prepare quotations and travel packages for individual and corporate clients.
· Follow up with clients and convert inquiries into confirmed bookings.
· Maintain regular communication with clients regarding booking status, schedule changes, and other travel updates.
· Handle corporate and individual travel arrangements professionally.
· Maintain proper records of bookings, payments, client information, and travel documents.
· Assist clients with travel-related information, requirements, and procedures.
· Coordinate with the visa and ticketing teams when necessary.
· Maintain good relationships with existing clients and develop new client opportunities.
· Ensure excellent customer service and resolve client queries efficiently.
· Perform other travel-related and administrative duties as assigned by management.
· Handle end-to-end Tourist, Business, and Visit Visa processing, ensuring accurate and timely completion of applications.
· Provide professional visa consultation and client counselling based on travel purpose, eligibility, and destination-specific requirements.
· Review, verify, and prepare visa applications and supporting documents in accordance with embassy and visa application center guidelines.
· Manage appointment scheduling, application submission, follow-up, and timely communication with clients throughout the visa processing cycle.
· Maintain up-to-date knowledge of visa policies, immigration regulations, embassy guidelines, and documentation requirements.
· Design, customize, and sell international tour packages according to clients’ travel preferences, requirements, and budgets.
· Develop well-structured tour itineraries covering destinations, accommodation, transportation, sightseeing, and other travel arrangements.
· Coordinate with airlines, hotels, destination partners, and internal teams to ensure seamless travel arrangements and service delivery.
· Manage client inquiries and leads, conduct effective follow-ups, and convert prospects into confirmed visa and tour package bookings.
· Maintain strong client relationships through professional communication, personalized service, and effective after-sales support.
· Manage the company’s social media platforms and maintain a professional and consistent online presence.
· Coordinate and publish relevant visa, travel, tour package, promotional, and brand-related content across social media channels.
· Respond promptly and professionally to social media inquiries, messages, comments, and potential customer leads.
· Support digital marketing initiatives to enhance brand visibility, customer engagement, and lead generation.
· Achieve assigned sales and revenue targets while maintaining high standards of customer service and professional conduct.
· Maintain accurate records of visa applications, client information, sales activities, and digital inquiries while ensuring strict confidentiality.