Experience
Requirements
Responsibilities & Context
JOB CONTEXT & PURPOSE:
BK Online Ltd. is seeking a proactive, highly skilled NOC Engineer (Level-2) to manage 24x7 Network Operations, ensure 99.99% core network uptime, maintain strict SLA compliance, and handle L2/L3 escalations across our nationwide ISP infrastructure.
KEY RESPONSIBILITIES:
· Monitor, operate, and maintain nationwide ISP backbone, BGP/OSPF/ISIS/MPLS core, enterprise links, and transmission infrastructure.
· Actively monitor network performance using LibreNMS, Zabbix, Syslog, and phpIPAM.
· Monitor and troubleshoot BGP sessions with IIG upstream, IX, and direct peers; analyze route policies, prefixes, latency, and path efficiency.
· Configure and troubleshoot multivendor routing/switching equipment (Juniper, Cisco, Huawei. MikroTik) including VLAN, VxLAN, RSTP, NAT, QoS, and Bandwidth Control.
· Manage end-to-end incident ticketing, ensure SLA compliance, perform initial L2 troubleshooting, and escalate complex issues to L3 Core Engineers.
· Perform 24/7 rotational shift duties and ensure seamless shift handover with detailed NOC log entries.
· Prepare incident post-mortem reports, optical fiber link status logs, and maintenance activity documentation.
EDUCATION & EXPERIENCE:
· B.Sc. in Computer Science & Engineering (CSE), EEE, ETE, or Telecommunication Engineering.
· Minimum 2+ years of hands-on experience in a mid-to-large ISP, Telecom, IIG, or Data Center NOC environment.
· Industry Certifications (CCNA, JNCIA, MTCNA/MTCRE, or RHCSA) will be considered a strong advantage.
TECHNICAL & SKILL REQUIREMENTS:
· Strong grasp of TCP/IP, L2/L3 Networking, VxLAN, RSTP, BGP, OSPF, and IPv4/IPv6 addressing.
· Practical experience with multivendor router CLI (Juniper JunOS, Cisco IOS/NX-OS, Huawei, RouterOS).
· Hands-on familiarity with Linux System Administration and NMS/Monitoring tools.
· Excellent analytical, troubleshooting, and crisis-management skills under pressure.
· Strong communication skills for coordination with vendors, upstream providers, and corporate clients.
Job Other Benifits
- T/A,Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Growth-oriented tech work environment.