Service Delivery Specialist

Job Description

Title: Service Delivery Specialist

Company Name: Surjer Hashi Network

Vacancy: Not specific

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Medicine and Bachelor of Surgery(MBBS)
∎ A valid BM&DC registration.
∎ Master's in Public Health (MPH).

Experience Requirements:
∎ 7 to 8 year(s)
∎ The applicants should have experience in the following area(s): Clinical Experience, Program quality
∎ The applicants should have experience in the following business area(s): Clinic

Job Context:
∎ Surjer Hashi Network is a healthcare social initiative Its mission is to offer high-quality, customer-oriented and affordable healthcare services for all Bangladeshis. SHN`s core value is `shared value creation` through partnerships with the private sector, community, and the GoB. To lead this challenging journey Surjer Hashi Network invites applications from competent and potential talents for the Service Delivery Specialist (SDS) position to be located at SHN Headquarter.
∎ S/he will be reportable to the Chief/ General Manager, Clinical Services and will directly supervise Clinic Manager of his/her assigned clinics and will manage relationship with relevant stakeholders.

Job Responsibilities:
∎ Overall responsibility for the delivery of services in SHN clinics.
∎ Ensuring the implementation of SHN quality improvement and quality assurance systems.
∎ Working with clinic staff and other SHN technical staff to develop, and where required, implement technical assistance plans, training, and other staff development approaches to increase service quality and efficiency.
∎ Ensure that all SHN clinic staff are following SHN service delivery and clinic management administrative protocols.
∎ Ensure that SHN service providers know how to enter data in the SHN HMIS and Electronic Medical Records Systems.
∎ Ensure that counselling and informed consent and choice for family planning clients are followed so that family planning clients are making informed choices about contraceptive methods.
∎ Lead adverse event investigations and reporting.
∎ Represent SHN at local meetings related to service delivery.
∎ Work with other SHN staff on the introduction of new SHN services
∎ Participate in and contribute to the development of reports, work plans, and other SHN documents.
∎ Other duties as assigned by the Chief/ General Manager, Clinical Services.

Additional Requirements:
∎ Age at least 35 years
∎ Experience in Public Health (Reproductive).
∎ Willingness to spend a minimum of 70% time working in SHN clinics and Field Trips.
∎ Demonstrated ability to communicate clearly and concisely both orally and in writing in both Bangla and English.
∎ Ability to work both independently and as part of a team.
∎ Demonstrated integrity, independent thinking, judgment, and respect for others.
∎ Educational qualification may be relaxed for exceptional candidates.

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Jun 2023

Company Information:
∎ 29 May 2023
∎ Surjer Hashi Network
∎ Address : Abedin Tower, level 6, 35 Banani C/A, Dhaka - 1213, Bangladesh
∎ Web : https://shnnetwork.org/

Category: Medical/Pharma

: A competitive pay package will be provided to the highly deserving candidate.We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.This is an open circular and as such selection processes will continue till the position is filled. Qualified and interested candidates are advised to apply immediately.

Source: bdjobs.com

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