Call Center Agent (Night Shift) - English
Job Description
Title: Call Center Agent (Night Shift) - English
Company Name: ASL BPO
Vacancy: 15
Age: at least 20 years
Location: Dhaka (Uttara)
Maximum Salary: Tk. 20500 (Monthly)
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.
Published: 22 Apr 2024
Requirements:
Additional Requirements:
∎ Age at least 20 years
∎ If you are not a fluent English AND Hindi speaker and do not have good listening or speaking skills in English AND HINDI, please DO NOT APPLY.
∎ We are looking for people who are extremely good at both.
Responsibilities & Context:
∎ We are looking for fluent English-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ Working Time will be 10-hour shifts 6 days a week With 1 hour break time.
∎ Making Outbound For Foreign customers (From USA and solving their queries.
∎ Must be able to work on Bangladeshi Holidays, specifically on Eid Time.
∎ Set Appointments on behalf of the client with the customer KPI is 18% minimum appointment/meeting set to call ratio
∎ We are looking for fluent English-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ Working Time will be 10-hour shifts 6 days a week With 1 hour break time.
∎ Making Outbound For Foreign customers (From USA and solving their queries.
∎ Must be able to work on Bangladeshi Holidays, specifically on Eid Time.
∎ Set Appointments on behalf of the client with the customer KPI is 18% minimum appointment/meeting set to call ratio
Skills & Expertise:
Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Possible Increment After 1 Year depending upon Performance and Dedication Dinner/Lunch is Provided Extra Payment for working on Holidays (Eid, Christmas, etc.) After 1 Year eligible to get 12 paid annual leaves per year.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Uttara)
Job Highlights:
∎ Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed
∎ Salary is 18,000 BDT plus 2500 BDT night allowance = total 20500 BDT
Read Before Apply: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work on an inbound/outbound Call center project for a foreign company.
Company Information:
∎ ASL BPO
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients
Address::
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients
Application Deadline: 10 May 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
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