Education
- HSC
- Bachelor/Honors
- Masters
Skills Required
Internet browsing & online work ability., Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Typing Skill - Bengali and English
Additional Requirements
- Age 20 to 30 years
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Note Please
- Don’t apply from outside of Dhaka
- Priority Location Area : Bonosree,South Banasree,Badda,Khilgaon,Rampura,Malibag Area
Responsibilities & Context
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Other Benifits
- Over time allowance,Performance bonus
- Salary Review: Half Yearly
- Festival Bonus: 1
Age
20 to 30 years
Gender
Both Male and Female can apply
Job Work Place
Work at office
Read Before Apply
Please apply only who are fulfilling all the requirements of this job
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