Customer Support Executive(Femal)
Job Description
Title: Customer Support Executive(Femal)
Company Name: Ak Nur International Real Estate Agency Ltd.
Vacancy: 5
Job Location: Dhaka (Tejgaon)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Managing a team of representatives offering customer support.
∎ Overseeing the customer service process.
∎ Resolving customer complaints brought to your attention.
∎ Creating policies and procedures.
∎ Planning the training and standardization of service delivery.
∎ Selecting and hiring new staff.
∎ Monitoring the work of individual representatives and of the team.
∎ Conducting quality assurance surveys with customers and providing feedback to the staff.
∎ Possessing excellent product knowledge to enhance customer support.
∎ Maintaining a pleasant working environment for your team.
Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply
∎ Excellent interpersonal and written and oral communication skills.
∎ Knowledge of Good English
∎ muat be good in english
∎ Computer skills.
∎ Knowledge of mediation and conflict resolution techniques is preferable.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Mar 2023
Company Information:
∎ 14 Feb 2023
∎ Ak Nur International Real Estate Agency Ltd.
∎ Address : 145,Old Airport Road Super Market,1st Floor,Room No-2
Monipuripara,Tejgaon,Dhaka-1215
∎ Web : https://www.nuragencybd.com/
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 16th Mar 2023
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