Field Facilitator

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Bachelor’s degree in Social Science, Development Studies, Public Health, Education or other relevant fields.

• Knowledge of survey methods, community mobilization and community engagement.

• At least 2 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Minimum 2 years of experience in field-level work with a development or humanitarian organization, preferably in conducting surveys, beneficiary selection and household visits in the Rohingya camps and host communities of Cox’s Bazar.

• Demonstrated experience in data collection, household assessment and beneficiary verification, including use of mobile data collection tools (e.g. KoBo) where applicable.

• Experience in supporting training programs and in following up with participants to ensure attendance and continuity.

• Good understanding of the camp coordination structure, including Site Management Service (SMS), CiC, and community leaders such as Majhis.

• Good understanding of gender, protection, safeguarding, PSEA, inclusion and data confidentiality principles.

• Good communication and interpersonal skills, with respect for diverse communities and the ability to work in a team.

• Basic computer skills (Word, Excel) and the ability to prepare simple field reports.

• Ability to work independently under tight schedules and to travel daily to camps and field locations.

• Fluency in Bangla. Knowledge of local dialects of Cox’s Bazar and the Rohingya language will be an added advantage.

Project: Lifesaving and transitional support to refugees and host communities in Cox’s Bazar District, Bangladesh.

Location: Ukhiya, Cox's Bazar.

Vacancy: 3

Employment Status: Full-time

Duration: 5 Month (1 November 2026 to 31 March 2027)

Report to: Project Coordinator

Job Context

PHALS is a non-governmental organization (NGO) working in the field of humanitarian assistance and development since 1996. In this continuation, PHALS is going to implement the Lifesaving and transitional support to refugees and host communities in Cox’s Bazar District, Bangladesh Project in Cox’s Bazar funded by FCDO and supported by IOM. We are seeking a qualified and Experienced Field Facilitator who will be responsible for field-level implementation support in Cox’s Bazar District, with a main focus on conducting surveys, selecting beneficiaries from the Rohingya community in the camps and from the host community, carrying out household visits, communicating with Site Management Service (SMS), Community leaders, Majis and following up with selected households. The Field Facilitator will also provide regular support to the Senior Capacity Building Officer and the Assistant Capacity Building Officer to ensure that beneficiaries continue and complete the training program. The position ensures that project participants are identified in a fair, transparent and inclusive manner, and that field activities are delivered on time and with community participation. It requires strong communication skills, a good understanding of the local context and experience in community-level work in humanitarian settings.

Key Responsibilities

• Conduct household and community surveys, including needs, vulnerability and baseline surveys, in the assigned camp blocks and host community areas, using the approved tools and methods.

• Identify and select project beneficiaries from the Rohingya community in the camps and from the host community, applying the agreed selection criteria in a fair, transparent and inclusive manner.

• Carry out household visits to verify eligibility, collect information, and confirm the selected households, ensuring that women, persons with disabilities, older persons and other vulnerable groups are included.

• Communicate and coordinate regularly with Site Management Service (SMS), Majhis and community leaders for beneficiary selection, verification and access to the camps and field sites.

• Prepare, share and update beneficiary lists with the supervisor, and cross-check them with other organizations to avoid duplication, in line with data protection and coordination requirements.

• Provide regular support to the Senior Capacity Building Officer and the Assistant Capacity Building Officer in organizing and running the training program, including informing and mobilizing beneficiaries, confirming schedules and venues, and assisting during sessions.

• Ensure that beneficiaries continue the training program by tracking attendance, following up with absent or dropped-out participants through household visits, identifying barriers to participation, and reporting them promptly to the Capacity Building Officers with suggested solutions.

• Follow up with selected households and beneficiaries throughout the project, and check on participation, progress and any problems or changes in their situation.

• Inform community members about the project, selection criteria and training program, and manage community questions and expectations respectfully and clearly.

• Collect field data accurately, maintain participant lists, attendance sheets and records in the required formats, and submit survey data, beneficiary lists and regular field reports on time, disaggregated by sex, age and disability.

• Support the community feedback and complaints mechanism, and refer protection, safeguarding and sensitive concerns promptly and confidentially through the appropriate channels.

• Ensure that gender, protection, inclusion, safeguarding, Do-No-Harm and conflict-sensitive approaches are applied in all field activities, and treat all community members with respect and impartiality.

• Follow safety and security procedures during field movement and household visits, and report any incident or security concern immediately to the supervisor and the ESS Officer.

• Uphold PHALS’ values, code of conduct, and commitment to safeguarding and PSEAH (Prevention of Sexual Exploitation Abuse and Harassment).

• Salary: BDT 35,000/- per month, and other benefits as per project budget.