Assistant Capacity Building Officer

• At least 2 years

• Bachelor’s degree (or Diploma) in Social Science, Education, Development Studies, Chemistry, Home Economics or another relevant field.

• Training of Trainers (ToT) or facilitation certification, and basic computer skills (MS Word and Excel) for reporting, are an advantage.

• At least 2 years

• Minimum 2 years of experience in delivering training or capacity building activities, preferably livelihood or vocational skills training for vulnerable communities in an NGO or humanitarian project.

• Knowledge of soap making or small-scale production training is an advantage.

• Skills in facilitation, adult learning and participatory training methods, and in preparing simple training materials.

• Ability to conduct training assessments, monitor trainee progress and keep clear and accurate training records.

• Experience of working with refugee and host communities and coordinating with community leaders and camp stakeholders; knowledge of the Rohingya context is an advantage.

• Good knowledge of health, hygiene and safety practices, safeguarding, PSEA and Do-No-Harm principles.

• Good communication and interpersonal skills, and the ability to work with diverse community members with respect and sensitivity.

• Ability to work as part of a team in field conditions in camps and host communities, including flexible hours when required.

• Fluency in Bangla. Knowledge of local dialects of Cox’s Bazar will be an added advantage.

Project: Lifesaving and transitional support to refugees and host communities in Cox’s Bazar District, Bangladesh.

Location: Ukhiya, Cox's Bazar.

Duration: 4 Month (1 December 2026 to 31 March 2027)

Report to: Senior Capacity Building Officer

Job Context

PHALS is a non-governmental organization (NGO) working in the field of humanitarian assistance and development since 1996. In this continuation, PHALS is going to implement the Lifesaving and transitional support to refugees and host communities in Cox’s Bazar District, Bangladesh Project in Cox’s Bazar funded by FCDO and supported by IOM. We are seeking a qualified and Skilled Assistant Capacity Building Officer who will support the Senior Capacity Building Officer in planning, organizing and delivering the training and capacity building activities of the project in Cox’s Bazar District, including soap production and related livelihood skills training for selected beneficiaries from refugee and host communities. The position ensures that training sessions are well prepared and inclusively delivered, that beneficiaries attend and continue the training program, and that training records and reports are accurate and timely, supporting the livelihood and hygiene objectives of the project. It requires facilitation skills, good coordination ability and experience of working with communities in a humanitarian or development setting.

Key Responsibilities

• Assist the Senior Capacity Building Officer in planning, scheduling and organizing training sessions for selected beneficiaries in the Rohingya camp and host communities.

• Assist in preparing training materials, session plans, handouts, demonstration guides and visual aids in simple language suitable for the participants.

• Facilitate and co-facilitate classroom and practical training sessions, including soap making (bathing soap, laundry soap and multipurpose soap) and related livelihood skills, under the guidance of the Senior Capacity Building Officer.

• Coordinate with the Chemist, Machine Operators and Technical Experts to arrange practical demonstrations and hands-on practice at the soap production center.

• Coordinate regularly with the Field Facilitators on beneficiary lists, mobilization, attendance and follow-up, so that beneficiaries continue and complete the training program.

• Maintain attendance sheets, beneficiary registers and training records, with data disaggregated by sex, age, disability and community (refugee or host), and keep them organized and secure.

• Conduct pre- and post-training assessments, monitor the progress of trainees, and report learning gaps and improvement needs to the Senior Capacity Building Officer.

• Provide follow-up and mentoring support to trainees, including those who are absent or at risk of dropping out, and report on their progress.

• Arrange training logistics, including venue, materials, equipment and supplies, in coordination with the Store and Warehouse Maintenance Officer and the Project Manager.

• Coordinate with Site Management Service, camp authorities, community leaders and other stakeholders for access, scheduling and community participation in training activities.

• Ensure that training sessions are inclusive, safe and accessible for women, persons with disabilities and other vulnerable participants, applying Do-No-Harm principles.

• Ensure health, hygiene and safety during practical sessions, including the use of personal protective equipment (PPE), and report all accidents, incidents and near misses immediately to the Senior Capacity Building Officer and the ESS Officer.

• Collect feedback and complaints from participants and refer them through the project’s feedback and complaints mechanism.

• Prepare regular activity reports, training summaries and success stories, and submit them to the Senior Capacity Building Officer on time.

• Uphold PHALS’ values, code of conduct, and commitment to safeguarding and PSEAH (Prevention of Sexual Exploitation Abuse and Harassment).

• Salary: BDT 40,000/- per month, and other benefits as per project budget.