Public Relation Officer
Job Description
Title: Public Relation Officer
Company Name: Popular Diagnostic Centre Ltd
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Diagnostic center, Hospital
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Handle and resolve customer complaints.
∎ Respond promptly to customer inquiries.
∎ Obtain and evaluate all relevant information to handle product and service inquiries.
∎ Provide pricing and delivery information.
∎ Organize workflow to meet customer time frames.
∎ Direct requests and unresolved issues to the designated resource
∎ Keep records of customer interactions and transactions
∎ Record details of inquiries, comments and complaints
∎ Record details of actions taken
∎ Prepare and distribute customer activity reports
∎ Maintain customer databases
∎ Communicate and coordinate with internal departments
∎ Follow up on customer interactions
∎ Provide feedback on the efficiency of the customer service process
∎ Any other tasks assigned by management.
Additional Requirements:
∎ Only males are allowed to apply
∎ The only male is allowed to apply
∎ Should have sound interpersonal and communication skills - verbal and written
∎ Problem analysis and problem-solving ability.
∎ Data collection and ordering capability.
∎ Able to work with stress for long hours.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: March 31, 2020
Company Information:
∎ Popular Diagnostic Centre Ltd
∎ Business : Popular Diagnostic Center Ltd. is an advanced Center for diagnostic and medical services. It is one of the prestigious diagnostic complexes of Bangladesh which started its activities in 1983. Popular Diagnostic Center Ltd. is the largest diagnostic services provider organization in private sector of the country. It is been pioneer in introducing world latest medical equipments and advanced technology to provide round the clock medical investigations and consultancy services.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 31st Mar 2020
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