Experience
- At least 3 years
- The applicants should have experience in the following business area(s): NGO
Education
Bachelor’s degree in Physiotherapy (BPT), Rehabilitation Sciences, or an equivalent relevant qualification from a recognized institution.
Valid professional registration with the relevant professional body in Bangladesh, where applicable and legally required for the role.
Requirements
- At least 3 years
- The applicants should have experience in the following business area(s): NGO
Additional Requirements
Essential Experience
• Minimum 3 years of relevant professional experience in physiotherapy, physical rehabilitation, or disability-related services.
• Demonstrated experience in functional assessment, individualized rehabilitation planning, therapeutic interventions, patient follow-up, and clinical documentation.
• Experience providing technical guidance, clinical supervision, mentoring, or training to rehabilitation personnel.
• Experience coordinating with multidisciplinary healthcare teams and referral service providers.
• Experience in service monitoring, data management, and preparation of narrative and statistical reports.
Desirable Experience
• Previous experience in humanitarian, refugee, hospital, emergency health, NGO/INGO, or community-based rehabilitation programs.
• Experience working with Rohingya refugees and host communities in Cox’s Bazar.
• Experience in disability-inclusive programming, assistive technology, and community-based rehabilitation.
• Experience supporting clinical quality improvement, staff development, and rehabilitation program monitoring.
5. Required Skills and Competencies
Technical and Clinical Skills
• Strong knowledge of musculoskeletal and neurological rehabilitation, functional assessment, therapeutic exercises, mobility training, and rehabilitation planning.
• Ability to supervise clinical interventions and support evidence-based decision-making within professional scope of practice.
• Knowledge of assistive devices, mobility aids, disability inclusion, and community-based rehabilitation approaches.
• Understanding of patient safety, prevention of secondary complications, IPC, and rehabilitation quality standards.
• Ability to monitor clinical outcomes and identify opportunities for service improvement.
Leadership and Management Skills
• Strong clinical supervision, mentoring, coaching, and team coordination skills.
• Ability to organize workloads, monitor staff performance, and support professional development.
• Strong planning, problem-solving, decision-making, and resource management skills.
• Ability to manage competing priorities and maintain service quality under pressure.
Communication and Reporting Skills
• Excellent interpersonal, counselling, patient education, and communication skills.
• Strong documentation, data analysis, reporting, and information management skills.
• Ability to coordinate effectively with multidisciplinary teams, government authorities, humanitarian partners, and community stakeholders.
• Fluency in spoken and written Bangla and English.
• Knowledge of Rohingya and/or Chittagonian dialect is highly desirable.
Personal Competencies
• Compassion, empathy, integrity, professionalism, and accountability.
• Commitment to patient-centered care, disability rights, inclusion, and humanitarian principles.
• Cultural sensitivity and respect for diversity.
• Ability to work independently while maintaining effective coordination with supervisors and colleagues.
• Flexibility and adaptability in resource-limited, changing, and high-pressure environments.
• Knowledge of Psychological First Aid (PFA) and basic trauma-informed care approaches is an advantage.
6. Language Requirements
• Excellent written and spoken Bangla and English.
• Knowledge of Rohingya and/or Chittagonian dialect is an asset.
7. Additional Requirements
• Willingness to work in refugee camp facilities and travel within Cox’s Bazar District as required.
• Willingness to work flexible hours and support emergency response activities when necessary.
• Ability to work effectively in resource-limited humanitarian settings.
• Commitment to organizational safeguarding, IPC, security, health and safety, and professional conduct requirements.
Additional Job Responsibilities
The duties and responsibilities outlined above are not exhaustive. The role holder may be required to undertake additional duties reasonably related to their qualifications, skills, and experience, based on programme and operational requirements.
Safeguarding
The post holder is required to perform all duties in accordance with the organization's safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), child safeguarding, anti-harassment, code of conduct, and other relevant organizational policies and procedures.
Equal Opportunity
The organization is an equal opportunity employer and encourages applications from qualified candidates regardless of gender, age, disability, ethnicity, religion, or other status.
Health and Safety
The post holder is required to carry out all duties in accordance with organizational Health, Safety, Security, Infection Prevention and Control, laboratory biosafety, and other relevant policies and procedures.
Responsibilities & Context
Job Description: Senior Rehabilitation Officer- Jointly operated by Save the Children & PHD Mother and Child Hospital (MCH).
Reports to: Quality in Charge
Accountable to: Project Coordinator
Expected Date of Joining: 1st December ,2026. The selected candidate must be available to join on this date.
Position Summary
The Senior Rehabilitation Officer is responsible for providing technical leadership, clinical supervision, planning, implementation, and monitoring of rehabilitation services for patients experiencing physical disabilities, injuries, illnesses, congenital conditions, neurological disorders, musculoskeletal conditions, or post-operative functional limitations.
The position holder will ensure the delivery of safe, effective, evidence-based, and patient-centered rehabilitation services through comprehensive functional assessments, individualized rehabilitation plans, therapeutic interventions, assistive device recommendations, caregiver education, and appropriate referral pathways.
The Senior Rehabilitation Officer will supervise rehabilitation personnel, strengthen clinical practices, promote disability inclusion, and coordinate with multidisciplinary healthcare teams and relevant stakeholders to improve patients’ functional independence, quality of life, and community reintegration. The role will also support program development, staff capacity building, data management, quality assurance, and compliance with PHD policies, relevant Ministry of Health requirements, safeguarding standards, and humanitarian principles.
Key Responsibilities
Clinical Rehabilitation Services and Technical Leadership
• Lead and oversee the delivery of rehabilitation services to patients with musculoskeletal conditions, neurological disorders, physical disabilities, injuries, burns, fractures, post-operative conditions, and other rehabilitation needs.
• Conduct or supervise comprehensive functional assessments to identify patients’ rehabilitation needs, functional limitations, and individualized treatment goals.
• Develop, review, and monitor individualized rehabilitation plans based on clinical findings, patient priorities, and evidence-based practices.
• Provide and supervise appropriate rehabilitation interventions, including therapeutic exercises, strengthening, balance and gait training, mobility training, positioning, functional rehabilitation, and pain management techniques within professional scope of practice.
• Assess patients’ needs for assistive devices and mobility aids and facilitate appropriate prescription, fitting, training, and referral within professional authorization and available resources.
• Monitor patient progress, evaluate treatment outcomes, and modify rehabilitation plans based on clinical improvement and functional goals.
• Ensure timely identification and referral of patients requiring specialized rehabilitation, medical evaluation, or multidisciplinary intervention.
• Promote safe patient handling, prevention of secondary complications, and continuity of rehabilitation care.
• Provide technical guidance on complex cases and support rehabilitation staff in clinical decision-making within their professional scope of practice.
• Ensure clinical records, assessments, treatment plans, and follow-up documentation meet established standards.
Clinical Supervision and Quality Assurance
• Supervise and provide technical guidance to Rehabilitation Officers, Rehabilitation Assistants, and other assigned rehabilitation personnel.
• Conduct regular case reviews, clinical discussions, and supportive supervision sessions to strengthen service quality.
• Monitor staff compliance with approved clinical protocols, professional standards, IPC measures, patient safety procedures, and organizational guidelines.
• Identify gaps in rehabilitation service delivery and implement corrective actions in coordination with the supervisor.
• Promote evidence-based practice, ethical conduct, informed consent, patient dignity, confidentiality, and patient-centered care.
• Monitor patient feedback and complaints related to rehabilitation services and support appropriate resolution through established mechanisms.
• Support clinical audits, service quality assessments, and continuous quality improvement initiatives.
• Ensure appropriate use, maintenance, and accountability of rehabilitation equipment, assistive devices, and other program resources.
Program Planning, Implementation, and Coordination
• Support the planning, implementation, and monitoring of rehabilitation activities in accordance with project objectives, work plans, and organizational priorities.
• Develop and review rehabilitation activity plans, service schedules, patient follow-up plans, and other operational requirements.
• Coordinate with Medical Officers, Nurses, Physiotherapists, Occupational Therapists where available, Nutrition, Mental Health and Psychosocial Support (MHPSS), Community Health teams, and other relevant departments to ensure integrated patient care.
• Participate in multidisciplinary case conferences and contribute to comprehensive care planning for patients with complex rehabilitation needs.
• Strengthen referral and counter-referral systems between healthcare facilities, community-based services, and specialized rehabilitation providers.
• Support community-based rehabilitation, post-discharge follow-up, and continuity of care for patients with disabilities and long-term rehabilitation needs.
• Promote disability inclusion, accessibility, and equitable access to healthcare services for people with disabilities.
• Coordinate with relevant government authorities, humanitarian partners, NGOs/INGOs, and service providers as required.
• Support the development and implementation of standard operating procedures, technical guidelines, and service delivery tools relevant to rehabilitation activities.
Staff Management and Capacity Building
• Provide day-to-day technical supervision and guidance to assigned rehabilitation personnel.
• Allocate duties, monitor staff performance, and ensure effective use of available human resources in coordination with the supervisor.
• Identify staff training needs and develop or support appropriate capacity-building plans.
• Conduct orientation, on-the-job training, and mentoring on functional assessment, rehabilitation planning, therapeutic interventions, safe patient handling, positioning, mobility assistance, disability inclusion, and prevention of secondary complications.
• Provide basic rehabilitation orientation to relevant healthcare workers, community health workers, and community volunteers within their respective roles.
• Promote teamwork, accountability, respectful communication, and a supportive learning environment.
• Contribute to staff performance reviews, professional development, and competency assessments as assigned.
• Ensure staff understand and comply with organizational policies, safeguarding requirements, professional ethics, and applicable clinical procedures.
Data Management, Monitoring, Evaluation, and Reporting
• Ensure accurate and timely documentation of patient registrations, functional assessments, rehabilitation plans, treatment sessions, referrals, and follow-up outcomes.
• Oversee the collection, compilation, verification, and analysis of rehabilitation service data.
• Monitor key service indicators, patient outcomes, service utilization, referral completion, and progress against project targets.
• Prepare and submit weekly, monthly, quarterly, and other required narrative and statistical reports.
• Identify service delivery gaps, operational challenges, and trends in rehabilitation needs and recommend evidence-based improvements.
• Support monitoring, evaluation, accountability, and learning (MEAL) activities, assessments, and data quality reviews.
• Maintain patient confidentiality and ensure secure handling, storage, and sharing of health information in accordance with organizational policies.
• Contribute to project reviews, donor reporting, work-plan development, and other program documentation as required.
Patient, Caregiver, and Community Engagement
• Educate patients and caregivers on home exercise programs, safe positioning, mobility, activities of daily living (ADLs), injury prevention, and prevention of secondary complications.
• Promote adherence to rehabilitation plans and encourage active participation in recovery and functional improvement.
• Support awareness sessions on disability prevention, early identification of rehabilitation needs, assistive devices, and available rehabilitation services.
• Promote respectful, inclusive, and non-discriminatory care for people with disabilities, older people, children, and other vulnerable groups.
• Apply culturally sensitive communication approaches when engaging with Rohingya refugees and host communities.
• Incorporate patient and caregiver feedback into rehabilitation planning and service improvement.
• Support appropriate follow-up and community reintegration for patients requiring ongoing rehabilitation support.
Safeguarding, IPC, and Risk Management
• Ensure compliance with PHD’s Code of Conduct, Child Safeguarding Policy, Prevention of Sexual Exploitation and Abuse (PSEA) requirements, anti-harassment standards, and other applicable safeguarding policies.
• Ensure patients are treated with dignity and respect and that informed consent is obtained before assessments and interventions, as appropriate.
• Identify and report safeguarding concerns, suspected abuse, exploitation, harassment, and serious misconduct through established reporting mechanisms.
• Ensure rehabilitation staff follow applicable IPC guidelines, hand hygiene requirements, cleaning procedures, PPE requirements, and safe equipment-handling practices.
• Identify and mitigate clinical, operational, occupational health, and patient safety risks associated with rehabilitation service delivery.
• Ensure appropriate incident reporting and follow-up in accordance with organizational procedures.
• Maintain compliance with security protocols, emergency procedures, and relevant hospital or facility standards.
Emergency Preparedness and Other Responsibilities
• Support the continuity and adaptation of rehabilitation services during humanitarian emergencies, disease outbreaks, natural disasters, and other disruptions.
• Contribute technical rehabilitation support to emergency response activities when required and authorized.
• Participate in internal meetings, technical working groups, coordination forums, trainings, and program reviews.
• Maintain effective communication with supervisors, colleagues, partners, and relevant stakeholders.
• Perform other duties assigned by the supervisor that are consistent with the purpose and responsibilities of the position.
General Responsibilities
• Comply with PHD policies, procedures, applicable professional standards, and relevant Ministry of Health guidelines.
• Maintain confidentiality, professional integrity, and accountability in all aspects of work.
• Ensure responsible use and protection of organizational assets, equipment, and resources.
• Promote teamwork, inclusion, respect, and a safe working environment.
• Uphold humanitarian principles and the rights, dignity, and best interests of patients and affected communities.
Job Other Benifits
Monthly Gross Salary: BDT 78,182 /= (Only)
Bonus and other benefits: 10% of the monthly gross salary.
Other Benefits: Office hours, annual leave, increments, will be provided as per the organizational policy and Recruitment & Human Resource Management Policy of Partners in Health and Development (PHD), subject to project budget availability.