Team Leader, Call Center

Job Description

Title: Team Leader, Call Center

Company Name: building technology & ideas ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master in any discipline.

Experience Requirements:
∎ 3 to 6 year(s)

Job Responsibilities:
∎ Supervise, plan and organize in-house outbound call center
∎ Ensure meeting of K1 (lead) revenue target
∎ Coordinate with all stakeholders to accomplish set target
∎ Ensure maximum output from all team members through motivation and mentoring
∎ Prepare periodic report and assignments
∎ Responsible for profitability of respective business unit

Additional Requirements:
∎ Age 26 to 35 years
∎ 3-4 years of experience in out bound with at least one year experience in supervisory role
∎ Proficiency in MS Office (Word, Excel, Power Point)
∎ The applicants should have experience in the following area(s)
∎ Call Centre Supervision/ Management, Call centre training
∎ The applicants should have experience in the following business area(s)-Call Center, BPO/ Data Entry Firm

Salary: Negotiable

Compensation & Other Benefits:
∎ Pick & Drop facility.
∎ Lunch & Mobile allowance.
∎ Earn leave encashment.
∎ Festival Bonus: 2(Yearly)
∎ Salary Review: Yearly based on performance.
∎ Gratuity Scheme
∎ Welfare Fund
∎ Weekly holiday as per Government & bti calendar.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Sep 2023

Company Information:
∎ 10 Sep 2023
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".

Category: Customer Support/Call Centre

:

Source: bdjobs.com

Similar Jobs

Executive - Group Service

Officer/Sr. Officer (Customer Service)

Manager- Ocean Freight

Sr. Office Executive (Sales & Marketing)

International Call Center Agent (Night Shift)

কাস্টমার কেয়ারএক্সিকিউটিভ

Tele Marketing Executive

Call Center Executive

Customer Relationship Officer

Officer (Call Center)

Executive/ Sr Executive: Front Office and Customer Management

Telesales Manager / Assistant Manager

Guest Service Executive (Call Centre)

Executive, Program Service Delivery (PSD)

Call Center Executive

Customer Service Executive

Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)

Client Support Executive (International Project)

Customer Support and Sales Officer

Call Center Manager (For UK Customer)

Customer Service Officer

TELEMARKETING REPRESENTATIVE

Customer Care Executive (Female)

Crewing Executive

Executive - Telemarketing

Agent - Prescription Reader

Call Center Agent (Night Shift) - English

Executive, Customer Service

Customer Service Officer

Executive( Customer Care Service)

Officer, CIC

Female Counsellor

Patient Relationship Officer (For Rajshahi)

Project Coordinator for Telemarketing [International Campaign]

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Tele Sales Executive

Executive (Customer Support and Transcription)

Office Executive - Night Shift

Executive (Female)

Call Center Agent