Customer Relationship Officer (Female)

Job Description

Title: Customer Relationship Officer (Female)

Company Name: Decor Interior Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ BRAC University,American International University Bangladesh,Independent University, Bangladesh,North South University,Manarat International University students will get preference
∎ Skills Required: Customer Relationship Management, Customer Support/ Client Service, Managing Capability

Experience Requirements:
∎ 2 to 5 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Develop and execute revenue growth strategies aligned with the company's goals and objectives
∎ Oversee all sales activities, including setting sales targets, monitoring performance, and providing guidance to the sales team.
∎ Foster strong relationships with customers to understand their needs, address concerns, and ensure high levels of customer satisfaction.
∎ Conduct market research to identify trends, competitive landscape, and opportunities for growth.
∎ Collaborate with merchandising teams to curate an appealing product assortment that meets customer demands.
∎ Work closely with marketing teams to develop effective promotional campaigns and initiatives to drive sales.
∎ Analyze financial data, including sales reports, profit margins, and expenses, to identify areas for improvement and make data-driven decisions.
∎ Lead and motivate the sales team by setting clear goals, providing training and development opportunities, and fostering a positive work environment.
∎ Develop annual budgets and revenue forecasts in collaboration with finance teams.
∎ Identify potential partnerships or collaborations that can contribute to revenue growth and brand expansion.

Additional Requirements:
∎ Age 22 to 26 years
∎ Only females are allowed to apply
∎ Should be smart.
∎ Fluent in English
∎ Should have abilities to communicate with foreigner clients and vendors.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Nov 2023

Company Information:
∎ 8 Nov 2023
∎ Decor Interior Ltd.
∎ Address : House-31/33/35(2th Floor), Road-6, Niketon, Gulshan-1, Dhaka-1212
∎ Business : IT Services Provider, Software Company, GPRS programmable meter control using software, Construction

Category: Customer Support/Call Centre

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Source: bdjobs.com

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