Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: A Group of Company
Vacancy: 2
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Context:
∎ Working Time: Roster Duty / Shifting Duty (Weekly 6 Days)
∎ Morning Shift (7:00 AM - 3:00 PM) Evening (3:00 PM -11:00 PM) Night Shift (11:00 PM - 7:00 AM)
Job Responsibilities:
∎ Job Description:
∎ - Maintaining a positive, empathetic and professional attitude toward customers at all times
∎ - Responding promptly to customer inquiries
∎ - Communicating with customers through various channels
∎ - Keeping records of customer interactions, transactions, comments and complaints
∎ - Communicating and coordinating with colleagues as necessary.
∎ - Providing feedback on the efficiency of the customer service process
∎ Educational Requirements:
∎ - Graduation in any discipline from any reputed university
∎ Job Requirements:
∎ - Good communication skill
∎ - Team player
∎ - Sound knowledge over MS Word & MS Excel
∎ - Ability to work under pressure
∎ - Must be fluent both in Bangla & English
Additional Requirements:
∎ Both males and females are allowed to apply
Salary:
∎ Tk. 12000 - 15000 (Monthly)
∎ - Yearly 2 Bonus
- Mobile Bill
- Yearly Salary Review
- Medical Allowance
- Lunch Partially Subsidize
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Jul 2022
Company Information:
∎ 21 Jun 2022
∎ A Group of Company
∎ Address : DOM-INNO House Leve l# 4, House # 13, Road # 7, Block – F, Banani, Dhaka-1213, Bangladesh.
∎ Web : http://concitopr.com.bd
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 20th Jul 2022
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