Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: A Group Of Company
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Graduation in any discipline from any reputed university
Job Context:
∎ Working Time: Roster Duty / Shifting Duty (Weekly 6 Days)
∎ Morning Shift (7:00 AM - 3:00 PM) Evening (3:00 PM -11:00 PM) Night Shift (11:00 PM - 7:00 AM)
Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times
∎ Responding promptly to customer inquiries
∎ Communicating with customers through various channels
∎ Keeping records of customer interactions, transactions, comments and complaints
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process
Additional Requirements:
∎ Good communication skill
∎ Team player
∎ Sound knowledge over MS Word & MS Excel
∎ Ability to work under pressure
∎ Must be fluent both in Bangla & English
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Jun 2022
Company Information:
∎ 24 May 2022
∎ A Group Of Company
∎ Address : DOM-INNO House Leve l# 4, House # 13, Road # 7, Block – F, Banani, Dhaka-1213, Bangladesh.
∎ Web : http://concitopr.com.bd
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 8th Jun 2022
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