Experience
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Education
- HSC
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 35 years
Responsibilities & Context
Job Title: Customer Support Executive (E-commerce)
Company Name: Prime Essential Store
Location: Moghbazar, Dhaka
Employment Status: Full-time (In-Office)
Vacancy: 04–05 (Female: 3–4, Male: 1)
Job Context:
Prime Essential Store is a growing e-commerce retail platform. We are looking for energetic, well-spoken, and responsible candidates to join our customer operations team at our Moghbazar office.
⚠️ বিশেষ দ্রষ্টব্য: এটি সম্পূর্ণ In-Office ফুল-টাইম জব। রিমোট বা বাসা থেকে কাজ করার কোনো সুযোগ নেই।
Key Job Responsibilities:
Order Confirmation: Call customers to confirm orders placed via our website.
Omnichannel Support: Respond professionally to customer messages and calls on WhatsApp, Facebook Messenger, Instagram, and TikTok.
Parcel Tracking: Track shipped parcels via courier systems and update tracking statuses.
Issue Resolution: Coordinate with customers and courier delivery riders to resolve delivery issues smoothly.
Educational Requirements:
Minimum HSC passed.
(ইন্টারভিউয়ের দিন অবশ্যই অরিজিনাল বা প্রভিশনাল সার্টিফিকেট দেখাতে হবে)।
Additional Requirements:
Good communication skills in Bangla and basic English reading ability.
Familiarity with operating smartphone apps (WhatsApp, Messenger, Instagram, TikTok).
Strong patience and problem-solving attitude.
Job Location:
Moghbazar, Dhaka.
Salary:
Negotiable.
How to Apply:
Interested candidates are requested to send their updated CV in PDF format along with a clear photo.
📧 Email: [email protected]
📲 WhatsApp: 01410342657
(নোট: শুধুমাত্র PDF ফাইল গ্রহণযোগ্য। কোনো ছবি/ইমেজ ফাইল পাঠাবেন না।)