Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Beverage, E-commerce, Manufacturing (FMCG)
Education
- HSC
- Bachelor/Honors
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Beverage, E-commerce, Manufacturing (FMCG)
Skills Required
Additional Requirements
- Age 22 to 28 years
- Only Male
Excellent written communication skills in Bangali & English.
Basic typing skill (English-30, Bangla-25)Strong problem-solving abilities.
Ability to multitask and manage time effectively.
Experience in customer support or a related field is preferred.
Basic knowledge of customer relationship management (CRM) tools is a plus.
Responsibilities & Context
Respond to customer queries through non-voice channels/Old Customers/Website Sales such as email, chat, and social media.
Handle calls and Chats with professional manners.
Collaborate with the customer support team to resolve customer issues.
Ensure timely and professional responses to customer inquiries.
Maintain knowledge of our product and process
Meet a monthly sales target/retention target/sorting target/quality target/support target
Working Hour
11.00 am - 8.00 pm
2.00pm - 11.00 pm
4.00pm-1.00am
Job Other Benifits
- Performance bonus
- Lunch Facilities: Full Subsidize
Salary Structure: Fixed + Commission