Executive - Fiber Transmission

Strong communication, coordination, and problem-solving skills.

Proficiency in ERP systems and Microsoft Office applications.

Ability to maintain accurate documentation and manage multiple tasks efficiently.

Good organizational skills, attention to detail, and a proactive approach to resolving operational issues.

Ability to coordinate effectively with internal teams, technicians, and other stakeholders.

Handle customer support tickets, troubleshoot technical and service-related issues, and ensure timely resolution.

Manage monthly attendance adjustments and prepare duty rosters in the ERP system.

Maintain technicians’ TA/DA records and coordinate monthly allowance disbursements.

Monitor monthly zonal usage adjustments and maintain related records and documentation.

Coordinate the collection of devices from discontinued customers upon receiving instructions from the Key Account Manager (KAM).

Liaise with the Supply Chain Management (SCM) team to obtain product pricing, quotations, and related information.

Prepare, process, and maintain purchase requisitions for required products and equipment.