Experience
- At least 3 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Group of Companies, Motel, Coffee Shop, Resort
Education
- SSC
- HSC
Requirements
- At least 3 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Group of Companies, Motel, Coffee Shop, Resort
Skills Required
Additional Requirements
- Age 25 to 45 years
2–3 years of experience in hotel housekeeping operations preferred.
Previous experience as a Housekeeping Team Leader or Supervisor is an advantage.
Experience in 3-star, 4-star, or 5-star hotels is preferred.
Good knowledge of hotel housekeeping standards and procedures.
Understanding of guest room cleaning and inspection techniques.
Knowledge of laundry, linen, and inventory management.
Ability to operate housekeeping equipment.
Basic computer knowledge and familiarity with hotel PMS.
Knowledge of cleaning chemicals and safety procedures
Responsibilities & Context
A. Guest Room Supervision
Supervise daily cleaning of guest rooms by room attendants.
Ensure rooms are cleaned according to hotel standards.
Inspect vacant, occupied, departure, and arrival rooms.
Check beds, linen, bathrooms, furniture, floors, windows, and amenities.
Ensure all guest supplies are properly replenished.
Verify room readiness before releasing rooms to the Front Office.
Report maintenance problems and follow up on repairs.
Ensure proper handling of VIP rooms and special guest requests.
B. Public Area Supervision
Supervise cleaning of hotel public areas, including:
Lobby and reception.
Restaurants and corridors.
Staircases and elevators.
Public washrooms.
Meeting and banquet areas.
Staff areas and back-of-house spaces.
Ensure public areas remain clean throughout the day.
Maintain proper hygiene and sanitation standards.
C. Staff Management & Supervision
Assign daily duties to room attendants, public area cleaners, and other housekeeping staff.
Prepare duty rosters and work schedules.
Monitor staff attendance, punctuality, and performance.
Conduct daily briefings and provide work instructions.
Train new employees on cleaning procedures and hotel standards.
Maintain discipline, teamwork, and professional behaviour.
Evaluate staff performance and identify training needs.
D. Linen & Laundry Management
Monitor the collection, distribution, and storage of hotel linen.
Maintain proper par stock of bedsheets, pillowcases, towels, and other linen.
Check linen quality and cleanliness.
Monitor damaged, stained, and missing linen.
Coordinate with the laundry department or external laundry service.
Maintain linen records and control unnecessary wastage.
E. Cleaning Supplies & Inventory Control
Monitor housekeeping chemicals, cleaning materials, and guest amenities.
Maintain minimum and maximum stock levels.
Prepare requisitions for required materials.
Ensure proper storage and handling of cleaning chemicals.
Control wastage and unnecessary consumption.
Maintain inventory records and stock registers.
F. Guest Satisfaction & Complaint Handling
Respond promptly to guest complaints related to housekeeping.
Ensure quick resolution of room cleanliness issues.
Handle special requests such as extra towels, pillows, blankets, and baby cots.
Coordinate with the Front Office for guest requirements.
Follow up to ensure guest satisfaction.
Maintain guest privacy and confidentiality.
G. Safety, Hygiene & Security
Ensure staff follow hotel safety and hygiene procedures.
Monitor the proper use of cleaning chemicals and equipment.
Ensure wet-floor warning signs are displayed.
Report accidents, damages, and safety hazards.
Follow fire safety and emergency procedures.
Maintain lost-and-found records and ensure valuable items are secured.
Follow infection prevention and sanitation procedures.
Job Other Benifits
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Full Accomdation for Living.
Food Facilities
And Many More as Per Company Rules