Information Desk Officer

The Information Desk Officer will be responsible for the upkeep, organization, and execution of the various functions of the Information Desk.

This position reports directly to the Administration Manager, or Area Supervisor of the area to which they are assigned.

Manage front desk/reception; attend visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

Receiving visitor`s queries and forwarding them to concerned department.

Responding to all local and foreign telephone calls and taking care of all incoming/outgoing mails/parcels and forwarding them to concern persons through office peons with proper follow-up and performing the required role to find out missing documents with proper investigation.

Receive letters, messages, and documents and pass them to proper place/persons and keep records.

Receive of all phone calls and will forward all incoming and outgoing call as per desire of the caller.

Maintain Visitor, staff attendance Registrar, movement register and receiving & dispatch goods history.

Maintain principal appointment for outside guests.

Maintain working relationships and communicates with other departments and organizations on behalf of Management requirements.

Maintain all records, security, and telecommunications system related to Front Desk Operation.

Documents scanning & e-mailing them to concerned authority if required.

Any other task assigned by the management from time to time.